Khaja Mohiddeen

Architected and delivered enterprise-grade workflow automation systems that reduced manual processing effort by 55% and saved 120+ hours per month; designed reusable automation frameworks that accelerated development timelines by 40% and reduced maintenance overhead by 30%.

Designed and delivered workflow automation solutions for logistics and healthcare clients processing 8,000+ transactions per month and automated legacy processes to save 30+ hours per month per client while improving reporting accuracy by 45%.

Engineered scalable workflow automation architectures supporting 5,000+ executions per month, migrated 40+ manual processes to rule-driven systems reducing processing time by 55% and cut onboarding time by 50% via SOPs and training.

Developed SQL-driven reporting dashboards that improved business visibility and decision-making speed by 60% and optimized complex queries to reduce report generation time by over 60%.

Conducted quality audits for technical drawings achieving 98% accuracy, standardized review checklists reducing rework by 35%, and trained junior analysts to improve team productivity.

Achieved 95%+ first call resolution by efficiently resolving customer issues and consistently exceeded sales and service performance benchmarks.

Completed a Bachelor of Technology in Electrical & Electronics Engineering focused on foundational engineering principles and applied coursework from 2007 to 2011.