kevin Hernandez
@kevinhernandez1
Bilingual IT engineer specializing in Oracle, ETL, data analysis, and remote support.
What I'm looking for
I am a bilingual IT Engineer with 10+ years' experience in Oracle/PL‑SQL, ETL, data analysis, and technical support, delivering timely bilingual solutions for international teams. I consistently lead remote collaboration, coordinate stakeholders, and produce actionable reports and dashboards using Power BI and Excel.
My accomplishments include resolving critical Oracle issues within 24 hours, accelerating ETL loads by ~30% through process optimization, and building/maintaining Oracle applications and automation scripts in Python. I am a fast problem solver, self‑motivated, and seeking full‑time remote roles as a Virtual Assistant, Junior Data Analyst, or Tech Support Specialist.
Experience
Work history, roles, and key accomplishments
Operational Continuity Analyst
HDI Insurance
Dec 2021 - Present (4 years 3 months)
Delivered bilingual Oracle user support resolving critical issues within 24 hours, coordinated remote teams to optimize ETL processes (≈30% faster data loads), and produced Power BI/Excel dashboards for stakeholders to improve operational visibility.
Database Analyst
Unique Value
Nov 2018 - Nov 2021 (3 years)
Analyzed insurance data in the TIME system, validated outputs and supported users remotely, managed tickets and requirements, and collaborated on dashboards for management to close incidents efficiently.
Oracle Consultant
Aphsystems / Praforca Consultants
Jan 2013 - Dec 2018 (5 years 11 months)
Developed and maintained Oracle applications (PL/SQL, Forms 6i, Reports) for international clients and provided remote support and cross-functional troubleshooting to implement fixes and improvements.
Education
Degrees, certifications, and relevant coursework
University College of Caracas (CUC)
Informatics Engineer, Informatics / Computer Engineering
2015 - 2017
Completed an Informatics Engineer program focused on software and database development, systems analysis, and IT engineering practices.
IUTIRLA
Higher IT Technician, Information Technology
2010 - 2013
Completed a Higher IT Technician program covering practical IT skills, technical support, and information systems fundamentals.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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