Kerstin Mueller
@kerstinmueller
Senior IT project and application manager specializing in crew management and agile delivery.
GermanyWhat I'm looking for
I am a Senior IT Project and Application Manager with extensive experience leading crew management systems, program management and application ownership in aviation and pharmaceutical environments. I combine agile coaching (JIRA, Kanban, Scrum), budget and ops responsibility, provider and stakeholder management, and cross-functional team leadership to deliver complex IT programs.
My background includes global IT program roles and IT coordination across Lufthansa group companies, with certifications and further education in servant leadership, coaching, Prince2 Foundation and ISTQB Advanced Test Analyst. I bring a proactive, facilitative leadership style, strong stakeholder empathy, and a focus on resilience, empowerment and measurable delivery.
Experience
Work history, roles, and key accomplishments
Senior IT Project Manager
Condor Flugdienst GmbH
Sep 2022 - Jun 2025 (2 years 9 months)
Led IT projects and application management for crew management systems, serving as agile consultant and functional team lead with OPS and budget responsibility and stakeholder/provider management.
Global IT Program Manager
STADA Arzneimittel AG
Feb 2022 - Aug 2022 (6 months)
Managed global IT programs coordinating cross-functional teams and stakeholders to deliver IT initiatives within the pharmaceutical group.
IT Project Manager
Lufthansa Cargo AG
Aug 2019 - Feb 2022 (2 years 6 months)
Served as contact IT project manager and coordinator with application management responsibilities, driving IT projects and operational coordination for cargo IT systems.
IT Sales Application Manager
Lufthansa AirPlus Servicekarten GmbH
Jul 2016 - Jul 2019 (3 years)
Managed sales-related IT applications, supporting sales operations and application lifecycle activities for corporate card services.
Online Sales Support Coordinator
DER Touristik GmbH & Co. KG
Nov 2011 - Dec 2015 (4 years 1 month)
Coordinated online sales support and travel technology activities, improving online sales processes and supporting digital distribution channels.
Education
Degrees, certifications, and relevant coursework
Transfer Organisationsberatung
Leadership and Coaching
2022 - 2024
Undertook a coaching program in servant leadership, facilitation, coordination, and solution-focused leadership from 10/2022 to 02/2024.
RSRheinMain University of Applied Sciences
Bachelor of Arts, Business Administration
2004 - 2009
Completed Bachelor of Arts in Business Administration at RheinMain University of Applied Sciences from 2004 to 2009.
University of Southern Denmark
Master of Science, Cyber Security
Completed Master of Science degree with focus areas listed including Cyber Security and Artificial Intelligence.
UGUniversity of Girona
International Management Studies
Engaged in studies or exchange related to International Management and interests in aviation and AI.
ULUniversity of Ljubljana
International Management Studies
Participated in studies or exchange related to International Management and tourism/leisure interests.
Wildnisschule Weltenwandler
Nature Connection and Leadership
2021 - 2022
Completed a certified training in Nature Connection and Leadership (25 course days) and related leadership methods between 10/2021 and 08/2022.
ISISTQB
ISTQB Certified Tester (Advanced Level - Test Analyst), Software Testing
2009 - 2011
ISTQB Certified Tester (Advanced Level - Test Analyst) obtained between 09/2009 and 09/2011.
Availability
Location
GermanyAuthorized to work in
Job categories
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