Kenneth Alvarado Hernandez
@kennethalvaradoherna
I run retail operations and deliver bilingual sales and customer service.
What I'm looking for
I currently make cold calls for NorthTech Glass, connecting with glass and aluminum industry prospects in English and Spanish while maintaining organized call records and coordinating commercial travel.
Since 2020, I've owned and operated Equipped Vintage LLC, managing daily store operations, inventory, pricing, online orders, customer service, basic bookkeeping, scheduling, and seasonal staff.
My background also includes personal care support, laboratory operations, visitor transportation, ticketing, cash handling, and recreation leadership. I've supervised front-gate teams at Six Flags New England and led activities for children in after-school programs and summer camps.
I'm bilingual in English and Spanish, highly organized, and experienced in keeping facilities clean, safe, and well managed. I also bring hands-on HVAC, air conditioning, heating, plumbing, and preventive maintenance experience from commercial volunteer work.
Experience
Work history, roles, and key accomplishments
Remote Sales Assistant
NorthTech Glass
Jun 2026 - Present (4 months)
Conducted cold calls to potential clients in the glass and aluminum industry. Communicated clearly in English and Spanish and maintained organized call records and travel coordination.
Owner
Equipped Vintage LLC
Mar 2020 - Present (6 years 7 months)
Managed daily store operations including opening/closing, inventory, and customer service. Oversaw sales, pricing, product organization, and online orders, and handled basic accounting and staff training.
Personal Care Assistant
Tempus Unlimited
Feb 2025 - Feb 2026 (1 year)
Assisted with daily living tasks and maintained a clean and safe home environment. Managed schedules, communication, and household organization according to client needs.
Tram Driver
Six Flags New England
Jun 2021 - Aug 2021 (2 months)
Transported visitors safely and courteously to and from the park.
Night Laboratory Technician
Springfield Technical Community College
Dec 2018 - Mar 2020 (1 year 3 months)
Organized equipment, tools, and storage areas to ensure a safe and efficient environment. Maintained cleanliness and preparation of laboratories and supported instructors to ensure continuous operations.
Front Gate Team Lead
Six Flags New England
Jan 2017 - Dec 2018 (1 year 11 months)
Supervised front gate staff and resolved visitor concerns with professional customer service. Managed software to correct ticketing issues and high-volume operations.
Head Recreation Leader
Springfield Parks & Recreation
Jan 2014 - Dec 2016 (2 years 11 months)
Organized and led activities for after-school programs and summer camps. Ensured responsibility, safety, and supervision of groups of children.
Front Gate Team Member
Six Flags New England
Jun 2016 - Aug 2016 (2 months)
Sold tickets and parking, handled payments, and assisted visitors.
Volunteer Maintenance Technician
Salon de Asambleas Natick
Supported preventive maintenance of HVAC systems in a commercial setting. Performed basic repairs and diagnostics on heating, ventilation, and air conditioning systems, and assisted with light plumbing maintenance.
Education
Degrees, certifications, and relevant coursework
Intrepid TEFL
TEFL Certification, Teaching English as a Foreign Language
Completed a 120-hour TEFL certification in 2025.
Springfield Technical Community College
Associate of Applied Science, Energy Systems Technology
Grade: 3.7
Earned an Associate in Applied Science in Energy Systems Technology with a GPA of 3.7. Coursework included refrigeration principles, air conditioning fundamentals, and advanced heat system design.
Putnam Vocational Technical Academy
High School Diploma, HVAC
Grade: 3.9
Completed secondary education with a focus on HVAC, achieving a GPA of 3.9.
Availability
Location
Authorized to work in
Job categories
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