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Kenneth Alvarado Hernandez

@kennethalvaradoherna

I run retail operations and deliver bilingual sales and customer service.

Argentina
Message

What I'm looking for

I'm seeking a full-time or part-time role where I can apply bilingual communication, customer service, leadership, organization, and facility maintenance experience to help keep operations clean, safe, and well managed.

I currently make cold calls for NorthTech Glass, connecting with glass and aluminum industry prospects in English and Spanish while maintaining organized call records and coordinating commercial travel.

Since 2020, I've owned and operated Equipped Vintage LLC, managing daily store operations, inventory, pricing, online orders, customer service, basic bookkeeping, scheduling, and seasonal staff.

My background also includes personal care support, laboratory operations, visitor transportation, ticketing, cash handling, and recreation leadership. I've supervised front-gate teams at Six Flags New England and led activities for children in after-school programs and summer camps.

I'm bilingual in English and Spanish, highly organized, and experienced in keeping facilities clean, safe, and well managed. I also bring hands-on HVAC, air conditioning, heating, plumbing, and preventive maintenance experience from commercial volunteer work.

Experience

Work history, roles, and key accomplishments

NG
Current

Remote Sales Assistant

NorthTech Glass

Jun 2026 - Present (4 months)

Conducted cold calls to potential clients in the glass and aluminum industry. Communicated clearly in English and Spanish and maintained organized call records and travel coordination.

EL
Current

Owner

Equipped Vintage LLC

Mar 2020 - Present (6 years 7 months)

Managed daily store operations including opening/closing, inventory, and customer service. Oversaw sales, pricing, product organization, and online orders, and handled basic accounting and staff training.

TU

Personal Care Assistant

Tempus Unlimited

Feb 2025 - Feb 2026 (1 year)

Assisted with daily living tasks and maintained a clean and safe home environment. Managed schedules, communication, and household organization according to client needs.

Six Flags New England logoSE

Tram Driver

Six Flags New England

Jun 2021 - Aug 2021 (2 months)

Transported visitors safely and courteously to and from the park.

Springfield Technical Community College logoSC

Night Laboratory Technician

Springfield Technical Community College

Dec 2018 - Mar 2020 (1 year 3 months)

Organized equipment, tools, and storage areas to ensure a safe and efficient environment. Maintained cleanliness and preparation of laboratories and supported instructors to ensure continuous operations.

SR

Head Recreation Leader

Springfield Parks & Recreation

Jan 2014 - Dec 2016 (2 years 11 months)

Organized and led activities for after-school programs and summer camps. Ensured responsibility, safety, and supervision of groups of children.

Six Flags New England logoSE

Front Gate Team Member

Six Flags New England

Jun 2016 - Aug 2016 (2 months)

Sold tickets and parking, handled payments, and assisted visitors.

SN

Volunteer Maintenance Technician

Salon de Asambleas Natick

Supported preventive maintenance of HVAC systems in a commercial setting. Performed basic repairs and diagnostics on heating, ventilation, and air conditioning systems, and assisted with light plumbing maintenance.

Education

Degrees, certifications, and relevant coursework

IT

Intrepid TEFL

TEFL Certification, Teaching English as a Foreign Language

Completed a 120-hour TEFL certification in 2025.

Springfield Technical Community College logoSC

Springfield Technical Community College

Associate of Applied Science, Energy Systems Technology

Grade: 3.7

Earned an Associate in Applied Science in Energy Systems Technology with a GPA of 3.7. Coursework included refrigeration principles, air conditioning fundamentals, and advanced heat system design.

PA

Putnam Vocational Technical Academy

High School Diploma, HVAC

Grade: 3.9

Completed secondary education with a focus on HVAC, achieving a GPA of 3.9.

Tech stack

Software and tools used professionally

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