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Kena Matzenbacher

@kenamatzenbacher

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Junior Front End Developer and IT Support professional focused on cloud and Linux environments.

Argentina

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What I'm looking for

I seek a collaborative, growth-oriented role in cloud, infrastructure, or frontend development where I can expand technical skills, mentor others, and solve customer-focused problems.

I am a junior Front End Developer and IT support engineer with 1.5+ years of experience solving customer problems through clear communication, collaboration, and continuous learning.

I have built interactive web applications using Aptugo, React.js, and JavaScript, and provided timely technical support with SLA-driven ticket resolution, systems optimization, and database administration.

I am motivated to grow into cloud and infrastructure engineering roles, bring a service-oriented mindset, and contribute through documentation, agile teamwork, and mentorship of junior colleagues.

Experience

Work history, roles, and key accomplishments

Current

Marketing & Social Media Assistant

Current

Unknown

Nov 2025 - Present (3 months)

Created and adapted marketing materials and managed social media channels to increase customer engagement and strengthen online presence. Supported digital communication strategies and content consistency across platforms.

Canva Figma Social Media Management Content Creation Customer Engagement Digital Communication

Administrative Secretary

Infotec Segurança LTDA

Mar 2025 - Oct 2025 (7 months)

Managed service scheduling, customer support and post-sales activities while producing marketing materials and internal documentation to improve operational efficiency. Handled payments, correspondence routing, and clerical duties to streamline processes.

Customer Support Scheduling Microsoft Office 365 Canva Documentation Marketing Support Correspondence Management

Frontend Developer

Aptugo

Sep 2024 - Feb 2025 (5 months)

Developed interactive web applications with React.js and Aptugo, collaborated in an Agile team to implement UI features and improve code quality through reviews and documentation. Troubleshot frontend issues to meet delivery timelines.

React JavaScript UI Development Agile Code Review Troubleshooting Documentation

IT Support Engineer

Favero & Schmidt LTDA

Feb 2023 - Aug 2024 (1 year 6 months)

Resolved support requests within 24-hour SLAs, maintained internal software and databases, and performed bug fixes and performance optimizations. Documented ticket resolutions and collaborated cross-functionally to reduce recurring issues.