Open to opportunities

Neri Cardozo

@nericardozo

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Versatile technology professional with expertise in IT support and development.

Argentina

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What I'm looking for

I am looking for a role that values collaboration, innovation, and offers opportunities for growth.

I am a versatile technology professional with a strong background in IT support, frontend, and backend development. Throughout my career, I have successfully handled user incident resolution while crafting interactive interfaces and scalable services. My dedication to delivering outstanding support and building software solutions is driven by a customer-focused mindset.

In my recent role as a Technical Analyst at IURCO, I led the migration of an e-commerce store from Magento to VTEX, ensuring all deadlines and delivery milestones were met. I collaborated closely with the frontend team to adapt both static and dynamic pages using React, providing technical support during the go-live phase. Prior to that, I worked as a Fullstack Developer at Accenture Argentina, where I developed and maintained single-page applications and e-commerce websites, enhancing performance and accessibility.

My experience also includes maintaining and modernizing a Magento e-commerce platform at Glamit, where I implemented new features based on client requirements and led support-team training initiatives. I am passionate about leveraging technology to solve problems and improve processes, and I thrive in collaborative environments.

Experience

Work history, roles, and key accomplishments

Technical Analyst, Application Migration & Support

IURCO

Dec 2024 - Mar 2025 (3 months)

Led the migration of an e-commerce store from Magento to VTEX, successfully meeting all deadlines and delivery milestones. Configured staging and production environments in VTEX and managed the migration of product catalogs and customer data.

Magento VTEX React Technical Support Data Migration

Fullstack Developer

Accenture Argentina

Apr 2022 - Dec 2024 (2 years 8 months)

Collaborated on the development and maintenance of single-page applications and e-commerce websites using React v18 and Next.js, enhancing page load performance and accessibility. Designed and maintained RESTful microservices in Java (Spring Boot) and Node.js to fulfill evolving business requirements.

React Next.js Java Spring Boot Node AWS Lambda S3 DynamoDB CI CD Jenkins Jest Junit SonarQube ESLint

Backend Developer

Glamit

Oct 2019 - Apr 2022 (2 years 6 months)

Maintained and modernized a Magento e-commerce platform for multiple brands, ensuring stability and scalability while implementing new features. Developed integrations with VTEX, electronic invoicing systems, and custom applications to automate key business workflows.

Magento VTEX Backend Development Integration PHP SQL NoSQL Jira Agile

IT Support

Glamit

Oct 2019 - Apr 2022 (2 years 6 months)

Provided specialized technical support by troubleshooting incidents, documenting processes, and acting as a liaison between internal users and the development team. This optimized incident management and improved the team’s SLA.

Technical Support Troubleshooting Incident Management Documentation SLA Management Communication Problem Solving

Customer Care Representative

Glamit

Oct 2019 - Apr 2022 (2 years 6 months)

Managed multichannel customer inquiries and complaints for various apparel and collectibles brands. This cultivated strong communication, problem-solving, and customer-centric skills.

Customer Service Communication Problem Solving Customer Relations Multichannel Support Conflict Resolution

Education

Degrees, certifications, and relevant coursework

Universidad Nacional de La Matanza

Bachelor of Computer Engineering, Computer Engineering

Currently pursuing a Bachelor of Computer Engineering at UNLAM (Universidad Nacional de La Matanza). Focused on foundational computer science principles and engineering practices.