Kelvin Bivins
@kelvinbivins
Senior Pega developer specializing in data integration, decisioning, and enterprise solutions.
What I'm looking for
I am a Certified Pega professional with 15+ years designing, developing, and testing enterprise Pega solutions across federal and financial services clients.
I have built integrations, data pipelines, decisioning models, and user interfaces while maintaining guardrail-compliant, secure solutions and supporting deployments across environments.
My achievements include implementing IRS tax-processing integrations, TFRP calculation systems, and extensive Pega Marketing and Decisioning projects for major banks and insurers.
I am team-oriented, an effective communicator, and comfortable in individual contributor and lead roles to deliver pragmatic, maintainable solutions.
Experience
Work history, roles, and key accomplishments
Sr. Pega Developer
IRS
Jul 2024 - Jul 2025 (1 year)
Developed and maintained IRS data integration systems on the Pega platform and AWS, implemented automated TFRP tax calculation rules and form generation processes to improve processing accuracy and transparency.
Sr. Pega Developer
Navy Federal Credit Union
Oct 2022 - Jul 2024 (1 year 9 months)
Built and maintained Pega data pipelines, ETL and archival using AWS/ADLS, led integrations (MuleSoft), and ensured guardrail-compliant, secure deployments supporting CDH decisioning and case management.
Sr. Pega Developer
CXForward
Mar 2020 - Oct 2022 (2 years 7 months)
Delivered Pega implementations from design thinking through integration and deployment, advising clients on process changes and integration workflows to support digital transformation initiatives.
SDA / Pega Developer
USAA
Nov 2020 - Apr 2021 (5 months)
Configured Pega Decisioning and migrated Unica campaigns to Pega 8.5, created MVP actions, persona testing, and audience simulations to support targeted marketing and decisioning use cases.
Team Lead / CSSA
Excellus Blue Cross Blue Shield
Mar 2020 - May 2020 (2 months)
Led Pega campaign and decisioning deployments, created technical design docs, configured initial segments and NBA campaigns, and demonstrated Pega reporting capabilities to stakeholders.
Team Lead / CSSA
Comet / Merkle
Feb 2014 - Mar 2020 (6 years 1 month)
Led Pega Decisioning and Adaptive Modeling efforts for Verizon Wireless and multiple financial clients, developing marketing artifacts, outbound strategies, and multi-channel campaign implementations using Pega DSM.
Pega Developer / SA
Ernst & Young
Nov 2010 - Nov 2014 (4 years)
Developed end-to-end Pega flows and intuitive UIs, participated in Agile/Scrum teams, conducted peer code reviews, created technical documentation, and supported deployments and QA across iterations.
Production Support / Pega SA
SunTrust
Mar 2010 - Mar 2013 (3 years)
Acted as POC for production support, performed code deployments, patching and hot fixes, monitored service health, and managed incident escalation and change control for Pega applications.
Help Desk Analyst
Fort Valley State University
Jan 2007 - Jan 2010 (3 years)
Provided help desk support, managed ticketing with Numara Track-It, oversaw hardware rollouts and antivirus deployment, maintained inventory, and supervised lab assistants to ensure timely resolution.
Education
Degrees, certifications, and relevant coursework
Fort Valley State University
Bachelor of Science, Computer Science
2004 - 2009
Activities and societies: Help Desk Analyst; supervised lab assistants; rollout of campus-wide antivirus; member of Phi Beta Sigma Fraternity
Bachelor of Science in Computer Science completed at Fort Valley State University with involvement in campus IT support and lab supervision.
Availability
Location
Authorized to work in
Job categories
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