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Kelly O'RourkeKO
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Kelly O'Rourke

@kellyorourke

Store Manager at Smoker Friendly who improved store operations, staff training, and customer service.

United States
Message

At Smoker Friendly, I managed daily store operations and ensured compliance with company policies. I also supervised and trained staff to strengthen customer service.

I identified operational issues and implemented process improvements to support workplace safety and productivity. Regular audits helped maintain store cleanliness and organization.

At Paradigm Labor/Outdoor Living, I coordinated estimate scheduling through call management, oversaw invoicing for completed work, and tracked company expenses.

Earlier, I cared for horses and assisted riders at Academy Riding Stables. I also carried out residential disaster recovery cleanup at Duraclean Master Cleaners.

Experience

Work history, roles, and key accomplishments

PL

Coordinator

Paradigm Labor/Outdoor Living

Jun 2013 - Sep 2015 (2 years 3 months)

Coordinated scheduling for estimates through effective call management. Oversaw invoicing for completed work and tracked company expenses.

DC

Disaster Recovery Technician

Duraclean Master Cleaners

Nov 2010 - Apr 2012 (1 year 5 months)

Executed disaster recovery efforts for homes affected by fires and floods. Conducted thorough cleanup operations in residential properties.

Education

Degrees, certifications, and relevant coursework

Kelly hasn't added their education

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Tech stack

Software and tools used professionally

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