Open to opportunities

Kelly da Costa

@kellydacosta

Message

I deliver attentive customer service, sales support, and product promotion for small businesses.

Mozambique

Message

What I'm looking for

I'm looking for an opportunity to grow professionally, learn new skills, contribute positively to a team, and deliver excellent customer service.

I've supported customers and sales at Charme & Elegance, providing personalized cosmetics advice, organizing stock, recording sales, and managing advertising and customer communication.

I also run a cakes and sweets business, handling production, orders, customer relationships, cost and profit control, and promotion through direct contact and social media. I'm motivated to keep learning, grow professionally, and contribute positively to a team.

Experience

Work history, roles, and key accomplishments

Current

Entrepreneur

Current

Self Employed

Jan 2026 - Present (8 months)

Produced and sold cakes and sweets, managing orders, customer relationships, and cost control. Promoted products through direct contact and social media.

Baking Sales Customer Relationship Management Cost Control Social Media Marketing

Sales Assistant

Charme & Elegance

Jan 2024 - Jul 2026 (2 years 6 months)

Provided personalized customer service and advice in cosmetics. Managed stock organization, replenishment, and control, and supported sales recording and advertising.

Customer Service Sales Stock Management Advertising

Education

Degrees, certifications, and relevant coursework

Willow International School

High School Diploma, General Education

2013 - 2025

Activities and societies: Member of the student parliament; Minister of Journalism; Peace Ambassador; Volunteer in school activities.

Attended Willow International School following the Cambridge curriculum from 2013 to 2025. Served as a member of the student parliament, minister of journalism, peace ambassador, and volunteer in school activities.