kekeli segbedzi

Coordinate patient documentation, communication, and case-related processes across patients, healthcare providers, and internal teams. Manage sensitive patient information with accuracy and confidentiality while ensuring timely follow-up and resolution of issues.

Founded and established a brand focused on traditional Ghanaian beverages like Sobolo, Lamugin, and Pineapple Tea, cultivating a loyal customer base. Oversee end-to-end operations including procurement, inventory, sales, and customer service.

Provided patient counseling and emotional support for blood donors, increasing participation by 10%. Registered and processed patient samples, completing malaria, LFT, RFT, and serological tests that contributed to accurate diagnoses.

Acted as a patient liaison, ensuring clear communication between patients and healthcare providers through dialect translation. Educated patients on medication use and potential side effects, improving adherence and patient safety.

Pursued a Bachelor of Science in Biochemistry, Cell, and Molecular Biology, completing an undergraduate dissertation on cytokine profiling of COVID-19 patients and contributing to a publication on SARS-CoV-2 positive plasma.