At Graebel Companies Inc, I match invoices to approved service orders, investigate payment exceptions, and support accurate vendor payments. I developed a quality control macro that reduced manual processing errors by approximately 50%.
I also created a live tracking and reporting workbook to improve workflow visibility and on-time invoice processing. I introduced process improvements that reduced manual data entry by approximately one minute per invoice.
During a maternity leave period, I served as Interim Vendor Audit Manager/Supervisor, overseeing daily operations, supporting escalations, and training a newly appointed supervisor. Earlier, at The Townhouse Restaurant, I increased function room revenue by 70% by transforming it into a second restaurant during weekends and peak periods.
