Kayla Holliday

Evaluates AI responses to human prompts to ensure accuracy, safety, and usefulness. Uses research and fact checking along with intellectual reasoning to produce the best possible outputs.

Managed classrooms of 20–30 students by maintaining order and continuity of instruction. Adapted quickly to new environments by learning lesson plans and routines each day and supporting classroom management across grade levels and subjects.

Managed three tuition programs totaling over $2M per semester in accordance with state and private funding. Coordinated with students and multiple stakeholders to ensure scholarship operations, maintained accurate records, and ensured compliance with state regulations.

Built and maintained client relationships through face-to-face and phone communication. Developed sales strategies to overcome objections and achieve revenue goals, learning new sales techniques quickly with initiative and persistence.

Partnered with colleagues to deliver high-quality client support under tight deadlines. Adapted to multiple roles as business needs evolved and strengthened teamwork and communication in a fast-paced environment.

Answered phones and supported patient check-in and assistance. Documented and handled filing clerk tasks.

Earned a Bachelor of Communication and Women’s Studies, with coursework including public relations, interorganizational communication, and interpersonal communication.