Open to opportunities

Kaylah Adede

@kaylahadede

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Certified bookkeeper with strong customer service and financial skills.

United States

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What I'm looking for

I am looking for a stable workplace that fosters growth and development in my business career.

As a certified bookkeeper with extensive experience in customer service and financial management, I am dedicated to providing exceptional care and support to clients. Currently, I work as a Respite Care Provider at Taconic DDSO, where I offer compassionate assistance to individuals with various physical and cognitive needs. My role involves not only providing daily living support but also developing engaging activities that enhance clients' quality of life.

Prior to my current position, I honed my financial skills as a bank teller at Hudson Valley Federal Credit Union. There, I was responsible for processing transactions, cross-selling products, and ensuring the security of client accounts. My attention to detail and commitment to accuracy have been key in maintaining client trust and compliance with regulatory standards. I am proficient in QuickBooks, Microsoft Excel, and various financial tools, which allows me to manage accounts effectively and support month-end closing processes.

With a strong foundation in bookkeeping and a passion for helping others, I am eager to grow in my business career while continuing to make a positive impact in the lives of those I serve.

Experience

Work history, roles, and key accomplishments

Current

Respite Care Provider

Current

Taconic DDSO

Apr 2021 - Present (4 years 3 months)

Provided temporary relief for primary caregivers by offering professional and compassionate care to clients with various physical and cognitive needs. Assisted clients with daily living activities including personal hygiene, meal preparation, and medication administration, tailored to individual care plans.

Caregiving Communication Record keeping

Teller

Hudson Valley Federal Credit Union

Oct 2022 - Present (2 years 9 months)

Accurately processed account transactions and cross-sold HVCU products and services to members that best fit their financial needs. Provided exceptional services to clients while protecting their accounts from fraudulent activities and ensuring branch security.

Customer Service Fraud Detection Cross Selling

Merchandise Handler

GAPINC

Oct 2020 - Present (4 years 9 months)

Prepared and moved merchandise according to established safety, production, and accuracy standards in a fast-paced environment. Verified and packed online orders, reporting any issues with orders or equipment.

Merchandise Handling Order Verification Inventory Management Safety Procedures

Associate Banker

Trustco Bank

May 2019 - Present (6 years 2 months)

Provided excellent customer service while processing various customer transactions, including check cashing, deposits, and loan payments. Maintained accurate reports and logs for record retention and assisted with banking operations like overdraft callbacks.

Customer Service Account Management Record keeping Banking Operations

Education

Degrees, certifications, and relevant coursework

Dutchess Community College

Associate Degree

Currently pursuing an Associate Degree. Focusing on foundational coursework to support future career growth. Developing critical thinking and organizational skills.

Intuit Academy

Bookkeeping Certification, Bookkeeping

Completed a comprehensive bookkeeping certification program. Gained proficiency in managing accounts receivable and payable, reconciling bank statements, and preparing journal entries. Developed skills in financial recordkeeping and transactional accuracy.