Kavya Joseph
@kavyajoseph
Finance professional with 9+ years in accounts receivable and sales.
What I'm looking for
I am a finance and sales professional with over 9 years of experience specializing in accounts receivable, credit and collections, and sales coordination. My career has been marked by a commitment to optimizing financial operations and enhancing customer relationships. Currently, I serve as a Senior Finance Executive at HTIC Global, where I manage customer follow-ups for overdue invoices and ensure compliance with payment terms.
Throughout my career, I have successfully built strong relationships with clients and internal teams, proactively resolving payment issues and supporting audit activities. My previous roles, including Senior Executive in Credit and Collection Management at Mahindra Holidays & Resorts, have honed my negotiation skills and ability to handle high volumes of customer interactions. I am adept at utilizing various computer programs to maintain customer engagement and streamline financial processes.
With a B.Tech in Bio Technology, I bring a unique perspective to financial operations. I am fluent in English, Hindi, and Malayalam, which allows me to communicate effectively with diverse clientele. I am now seeking a role that allows me to leverage my expertise in financial operations and customer relationship management to drive revenue optimization.
Experience
Work history, roles, and key accomplishments
Sr. Finance Executive
HTIC Global
Feb 2024 - Present (1 year 4 months)
Managed customer follow-ups for overdue invoices, built strong client relationships, and resolved payment issues. Maintained collection records and collaborated with finance teams for reporting and cash forecasting.
Sr. Executive Tele Collections
Mahindra Holidays & Resorts India Ltd.
Oct 2020 - Feb 2024 (3 years 4 months)
Contacted members for overdue EMI collections, negotiated payment plans, and addressed member concerns to retain memberships. Managed high volumes of calls and emails.
Sales Coordinator
Westwood Floorings LLP
Nov 2019 - Oct 2020 (11 months)
Managed Amazon sales and promotions, coordinated sales meetings, and provided after-sales support. Experienced in content creation and campaign scheduling.
Sr. Front Office Executive
Bos Natural Flavors Pvt Ltd.
Oct 2014 - Jul 2016 (1 year 9 months)
Managed attendance and logistics, coordinated departmental activities, and led marketing outreach efforts to close sales and manage client communications.
Sr. Front Office Executive
Santa Monica Study Abroad
Feb 2011 - Sep 2012 (1 year 7 months)
Handled front office operations, coordinated events, and maintained customer data effectively.
Postpaid Sale Coordinator
Aircel Communications Ltd
Mar 2009 - Jan 2011 (1 year 10 months)
Scheduled sales appointments, ensured timely activations, and managed a team for customer engagement and sales reporting.
Education
Degrees, certifications, and relevant coursework
Sahrdaya College of Engineering and Technology
B.Tech, Bio Technology
St. Raphaels G H S S
Plus Two
Little Flower G H S S
SSLC
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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