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Kavitah Morgan

@kavitahmorgan

Senior AR & billing specialist improving DSO through automation and accuracy.

Malaysia
Message

What I'm looking for

I’m looking for a role where I can own end-to-end AR and billing, improve DSO through automation and accurate reconciliation, collaborate cross-functionally, and help teams deliver reliable month-end close and e-invoicing operations.

I’m a results-driven Senior Accounts Receivable & Billing Specialist with 13+ years of experience across accounts receivable, billing, collections, and revenue management in APAC and global markets. I’ve built deep expertise in end-to-end AR operations, e-invoicing portals, and ERP systems including D365, SAP, Xero, JDE, and Salesforce-supported workflows.

In shared service and multinational environments, I process high-volume billing—500+ invoices monthly across 6 APAC markets—and manage 100–200 client accounts while protecting billing accuracy through detailed reconciliation. I’m recognized for improving billing accuracy, reducing DSO, and resolving disputes and credit requests to drive better collections outcomes.

I also focus on process automation and operational excellence, including streamlining invoice dispatch and portal uploads and ensuring timely month-end close through accurate accruals and reporting. From handling AR and billing queries to supporting ERP migrations and mentoring 3–5 new team members, I bring a collaborative, stakeholder-first approach to consistent results.

Experience

Work history, roles, and key accomplishments

FB

AR Accountant (Contract)

Fisher Scientific (M) Sdn Bhd

Aug 2022 - Aug 2023 (1 year)

Managed collections via phone, email, and 10+ client portals weekly, driving timely payments and reducing overdue balances through consistent follow-up. Reviewed credit applications using CTOS reports, submitted invoices across multiple e-invoicing portals, and processed refund approvals and SAP customer ID updates to maintain accurate AR master data.

Education

Degrees, certifications, and relevant coursework

Universiti Malaysia Sabah logoUS

Universiti Malaysia Sabah

Bachelor of Psychology (Hons.), Industrial & Organizational Psychology

2009 - 2012

Bachelor of Psychology (Honours) in Industrial & Organizational Psychology at Universiti Malaysia Sabah (2009–2012).

Tech stack

Software and tools used professionally

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