KUKatrin User
@katyakutsyn
QA Manual
UkraineWhat I'm looking for
Skills:
-Client issue analysis & resolution – Strengthened problem-solving and attention to detail, essential for identifying software issues.
- Workflow design in CRM systems – Gained experience in software functionality and process optimization.
-Client communication & feedback management – Improved analytical skills and ability to anticipate user needs, crucial for test scenario creation.
- Efficient support via chat & email – Developed troubleshooting, attention to detail, and efficiency, transferable to QA testing tasks.
Experience
Work history, roles, and key accomplishments
Support Agent
Obrio
Jan 2023 - Present (2 years 5 months)
Client issue analysis & resolution, workflow design in CRM systems, client communication & feedback management, and efficient support via chat & email.
Education
Degrees, certifications, and relevant coursework
Katrin hasn't added their education
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UkraineAuthorized to work in
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