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Katie Mcnally

@katiemcnally

Director of Operations at CortaInternational, overseeing international shipping and freight forwarding operations and improving operational processes.

United Kingdom

Message

What I'm looking for

I'm interested in remote and hybrid operational leadership opportunities.

At CortaInternational, I lead day-to-day operations for an international shipping and freight forwarding business. I oversee import and export operations, coordinate with international partners, carriers, and clients, and support business growth through operational improvements.

At TrinityLogistics Limited, I managed import operations across international trade routes, including customs requirements and shipment tracking. I also managed key customer accounts and coordinated logistics solutions tailored to customer requirements.

At Warrant Group, I supervised and coordinated supply chain operations and logistics processes. Earlier, at CMA CGM, I supported import operations, supervised import documentation and customer service activities, and assisted in training team members.

Experience

Work history, roles, and key accomplishments

Current

Director of Operations

Current

Corta International

May 2024 - Present (2 years 5 months)

Lead day-to-day operational activities for an international shipping and freight forwarding business, overseeing import and export operations, managing processes to improve efficiency and customer satisfaction, and coordinating with international partners, carriers, and clients.

Operations Management International Shipping Freight forwarding Import Operations Export Operations Supply Chain Management Customer Relationship Management Team Leadership Process Improvement Strategic Planning

Import Manager

Trinity Logistics Limited

Nov 2018 - May 2024 (5 years 6 months)

Managed import operations across multiple international trade routes, supervised import procedures, customs requirements, and shipment tracking, and developed strong relationships with customers, carriers, and suppliers.

Import Operations Customs Compliance Shipment Tracking Customer Relationship Management Supplier Management Operations Management

Account Manager

Trinity Logistics Limited

Sep 2017 - May 2024 (6 years 8 months)

Managed key customer accounts and maintained high levels of client satisfaction, coordinated logistics solutions tailored to customer requirements, and supported business development and customer retention initiatives.

Account Management Customer Relationship Management Logistics Coordination Business Development Customer Retention

Supply Chain Supervisor

Warrant Group

Feb 2015 - Sep 2017 (2 years 7 months)

Supervised supply chain operations and logistics processes, coordinated shipments, monitored service performance, and supported team development and operational improvements.

Supply Chain Management Logistics Coordination Team Leadership Process Improvement Supplier Management

Supply Chain Coordinator

Warrant Group

Sep 2013 - Feb 2015 (1 year 5 months)

Coordinated daily supply chain and logistics activities, managed shipment schedules and customer communications, and assisted with operational planning and reporting.

Supply Chain Management Logistics Coordination Client Communication Operational Planning Reporting

Import Assistant Supervisor

CMA CGM

May 2006 - Aug 2013 (7 years 3 months)

Supported import operations for a leading shipping company, supervised import documentation and customer service activities, ensured compliance with shipping regulations, and assisted in training and supporting team members.

Import Operations Documentation Customer Service Compliance team training