Katelyn Lainhart

Assists multiple providers by recording patient information, procedures, and lab/radiology results into Epic EMR to maintain accurate clinical documentation and support care coordination.

Inputted pertinent patient information into charts using NextGen for multiple providers daily, improving documentation accuracy and provider efficiency.

Completed rigorous training and supported onboarding of new hires by upholding performance standards during the one-week training program.

Assisted members with benefits and insurance information via phone and email, resolving inquiries and documenting interactions to support member services.

Managed databases, records, and documents using Microsoft Office and email to maintain organized administrative operations.

Completed an Associate of Science in Business Administration with coursework focused on administrative and office systems.