Kariuki Mary

Supervised daily quality control operations for document digitization projects, allocated workloads, and ensured deadlines were achieved. Conducted quality audits, prepared reports, and trained clerks on quality procedures.

Prepared physical documents for scanning, organized files according to client specifications, and verified scanned documents for accuracy. Maintained confidentiality and supported continuous improvement by identifying discrepancies.

Explained loan repayment terms and credit history to customers, resolved queries, and negotiated repayment plans. Maintained accurate records and escalated complex cases appropriately.

Maintained filing systems and office records, handled incoming calls and correspondence, and supported daily office administration. Managed office supplies and assisted with record keeping.

Verified title deeds and land records for accuracy, organized and maintained official records, and ensured secure filing and retrieval of confidential documents.

Assisted customers in selecting products, processed sales transactions and stock requests, and provided product information to build customer relationships.

Collected research data using tablets, recorded children's responses accurately, and conducted classroom observations and video recording. Maintained data integrity in field environments.

Ongoing Diploma in Communication program, expected to continue beyond the current date.

Completed a Certificate in Beauty Therapy from November 2019 to June 2020.

Completed a Certificate in Makeup from May to November 2020.

Earned the International Computer Driving License (ICDL) in 2016.

Attained the Kenya Certificate of Secondary Education from 2011 to 2015.

Attained the Kenya Certificate of Primary Education from 2002 to 2010.