Geoffrey Maina
@geoffreymaina
Detail-oriented IT professional specializing in data annotation, document digitization, and QA.
What I'm looking for
I am an IT professional with over five years' experience in data annotation, document digitization, quality assurance, and IT support. I specialize in preparing high-quality training data for AI and machine learning, performing image labeling, text classification, entity recognition, and semantic segmentation.
My background includes supervising scanning and indexing teams, troubleshooting hardware and network issues, and implementing quality assurance processes that achieved up to 98% accuracy in indexing and above 95% in annotation quality audits. I have managed large-scale digitization projects, uploading processed data to Electronic Document Management Systems such as Revver.
I am reliable, detail-focused, and proactive in improving workflows and data quality. I contribute practical feedback on annotation guidelines, identify edge cases to improve model performance, and support secure storage and compliance for sensitive digitized files.
Experience
Work history, roles, and key accomplishments
Assistant Project Manager
Outpace Africa Solution Ltd
Jun 2024 - Present (1 year 7 months)
Managed document digitization projects, implemented QA processes achieving high accuracy, and provided IT support for scanners and peripherals while ensuring secure storage and compliance.
AI Data Annotator
RWS
Jul 2025 - Dec 2025 (5 months)
Annotated large image, video and text datasets for AI/ML projects, achieving quality audit scores above 95% and identifying edge cases to improve model performance.
Customer Care Representative
Koko Networks Ltd
Jan 2024 - Apr 2024 (3 months)
Serviced customer inquiries and troubleshot Koko cookers and canisters, registered new customers, conducted daily stock takes, and maintained CRM records, achieving a 4.5/5 service review.
Data Entry Team Leader
SkyPlus Limited
Mar 2019 - Aug 2023 (4 years 5 months)
Supervised scanning and indexing teams, provided IT support and training, performed QA on scanned documents, and uploaded verified data to client EDMS platforms.
Licensing Officer
Automobile Association of Kenya
Mar 2018 - Mar 2019 (1 year)
Handled customer service and processed Kenya driving licenses and international driving permits while promoting company products and services.
Data Entry Clerk
Coseke Kenya Ltd
Apr 2017 - Feb 2018 (10 months)
Scanned and performed quality checks on large volumes of documents, indexed and verified processed records for upload.
IT Support Intern
Ministry of Agriculture, Livestock and Fisheries
Aug 2016 - Mar 2017 (7 months)
Provided IT support including hardware/software configuration, LAN/WAN setup, database updates, and maintenance of ICT equipment.
Education
Degrees, certifications, and relevant coursework
University of the People
Bachelor in Computer Science, Computer Science
2025 -
Pursuing a Bachelor in Computer Science at University of the People, focusing on core computer science principles and practical skills.
Institute of Advanced Technology
Short Courses (ICDL Parts 1 & 2; Management of Learning), Information Technology / Learning Management
2020 - 2020
Completed ICDL Part 1 and 2 and a short course in Management of Learning to enhance digital literacy and training skills.
Dandora Computer College
Diploma in Information Communication Technology, Information Communication Technology
2013 - 2016
Completed a Diploma in Information Communication Technology with coursework in IT support, networking, and software applications.
Iyego Secondary School
Kenya Certificate of Secondary Education, Secondary Education
2009 - 2012
Activities and societies: Sports coordinator; involved in community and voluntary work
Completed Kenya Certificate of Secondary Education with general secondary education curriculum.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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