Karina Tyus

Analyzed new lines of business to determine the continuation or termination of the risk according to Underwriting Guidelines. Worked with Senior Underwriters, preparing evaluation reports and assisting with risk assessments. Active member of the Underwriting Leadership Inquiry Escalation Path (LIEP) team; de-escalated agent complaints on behalf of management by identifying complex problems and exp

Investigated and independently resolved property damage and bodily injury claims for insureds, claimants, and insurance industry professionals. Assessed veracity of bodily injury claims and negotiated settlements with claimants or their representative. Prepared and delivered High Performance Habits presentation to a team of colleagues to enhance team’s efficiency and performance.

Investigated claims to determine extent of company’s liability and made the appropriate approval or denial decision. This involved thorough analysis of policy terms and accident details to ensure fair and accurate claim resolution.

Played a major role in implementing new Short-Pay Arbitration position at GEICO Region V office - actively assisted the company in determining realistic goals for future associates working in the position. Reviewed damage disputes to determine if claim evidence merited filing arbitration; delivered settlement agreements and effectively resolved disputes with third-party insurance carriers.

Earned an Associate of Applied Science in Business Management. Developed foundational knowledge in business operations, administration, and organizational principles.

Completed a Bachelor of Applied Arts and Sciences with a focus on Data Analytics. Gained expertise in analyzing complex datasets and deriving actionable insights.