
Karina Hernandez
@karinahernandez1
I improve healthcare billing accuracy through coding, claims resolution, and compliance auditing.
What I'm looking for
I currently support surgical and office billing at Southwest Neuroscience and Spine Center by reviewing operative reports, coding charges, submitting claims, and resolving denials with payers.
Previously, I audited more than 5,000 claims annually at The OccuNet Company while maintaining 99.9% audit accuracy. I created tracking tools and reports, reconciled billing discrepancies, and mentored junior analysts on audit procedures and quality standards.
My hospital registration and investigative experience strengthened my ability to protect confidential records, verify coverage, coordinate across teams, and document time-sensitive information accurately. I bring bilingual English/Spanish communication and a Health Sciences background to healthcare revenue-cycle work.
Experience
Work history, roles, and key accomplishments
Billing and Coding Specialist
Southwest Neuroscience and Spine Center
Jun 2025 - Present (1 year 3 months)
Review operative reports and clinical documentation to accurately enter and code charges for surgeries, hospital services, office visits, and other billable procedures. Submit and manage medical claims across multiple insurance carriers while following payer-specific billing and documentation requirements.
Claim Auditor
The OccuNet Company
Sep 2021 - Dec 2024 (3 years 3 months)
Audited high-volume claim and billing data for accuracy, Medicare compliance, contractual requirements, and internal quality standards. Managed 5,000+ claims annually while maintaining 99.9% audit accuracy.
Investigator
Texas Department of Family and Protective Services - Child P
Mar 2021 - Sep 2021 (6 months)
Conducted investigations, interviews, evidence gathering, and detailed documentation related to allegations of child abuse or neglect. Maintained confidential case files and entered investigative reports into state systems in accordance with laws, regulations, and reporting procedures.
Registration Assistant II
Baptist St. Anthony's Hospital
Jun 2019 - Mar 2021 (1 year 9 months)
Registered and admitted patients, verified insurance and benefits, and maintained accurate demographic and financial information in EPIC. Coordinated patient schedules and visit readiness while communicating directly with Medicaid, Ambetter, patients, and clinical staff.
Student Grant Assistant/Mentor
West Texas A&M University
Aug 2015 - Aug 2018 (3 years)
Maintained student records, completed monthly audits and reporting, supported the Annual Performance Report, and mentored a student caseload.
Education
Degrees, certifications, and relevant coursework
West Texas A&M University
Bachelor of Science, Health Sciences
Bachelor of Science in Health Sciences from West Texas A&M University, completed in May 2019.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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