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Karen WilliamsKW
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Karen Williams

@karenwilliams1

Healthcare transformation leader at NC Community Health Center Association – Carolina Medical Home Network, advancing Medicaid population health across North Carolina.

United States
Message

At NC Community Health Center Association – Carolina Medical Home Network, I lead strategic care management, population health, and value-based care initiatives across healthcare organizations serving Medicaid populations in North Carolina. I use Arcadia and HealthEC analytics to identify care gaps, monitor quality performance, and support value-based reimbursement strategies.

I’ve directed regional and statewide transformation efforts to align with Medicaid managed care goals, including quality measure optimization and clinical integration. This work resulted in improved care coordination scores and NCQA compliance readiness.

Earlier, as Director of Nursing Services at Lake Park Nursing and Rehabilitation Center, I oversaw clinical operations and MDS coding to support regulatory compliance and CMI reimbursement. My background also includes nursing leadership and critical care roles, grounded in my experience as a Registered Nurse.

Experience

Work history, roles, and key accomplishments

NH
Current

Regional Account Manager

NC Community Health Center Association – Carolina Medical Ho

Jan 2021 - Present (5 years 10 months)

Lead strategic care management, population health, and value-based care initiatives across 26 healthcare organizations serving Medicaid populations in North Carolina. Drive performance improvement, quality outcomes, and operational excellence through data-driven insights and cross-functional collaboration.

LC

Director of Nursing Services

Lake Park Nursing and Rehabilitation Center

Jan 2018 - Dec 2021 (3 years 11 months)

Oversaw strategic planning and implementation of clinical operations and MDS coding to support regulatory compliance and maximize CMI reimbursement. Led interdisciplinary teams in quality improvement initiatives, Medicare documentation optimization, and staff development.

Education

Degrees, certifications, and relevant coursework

Western Carolina University logoWU

Western Carolina University

Bachelor of Science in Nursing, Nursing

Pursuing a Bachelor of Science in Nursing, expected to complete in 2027.

South Arkansas Community College logoSC

South Arkansas Community College

Associate of Applied Science, Registered Nursing

Activities and societies: Dean's List

Earned an Associate of Applied Science in Registered Nursing, graduating with Dean's List honors.

Delaware Technical Community College logoDC

Delaware Technical Community College

Diploma in Licensed Practical Nursing, Practical Nursing

Activities and societies: Dean's List

Completed a Licensed Practical Nursing diploma, graduating with Dean's List honors.

Tech stack

Software and tools used professionally

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