
Karen User
@karenuser15
Virtual Administrative Assistant at Hotel Lucas, handling accounting records and spreadsheets while supporting e-commerce orders and customer service.
What I'm looking for
At Hotel Lucas, I record and check invoices and receipts, track payments, and update administrative spreadsheets in Excel and Google Sheets. I also organize accounting documents and communicate with customers and suppliers.
At Extracto Importado, I supported online perfume sales by preparing orders, checking payment receipts, and tracking stock and shipments. I also created product images and promotions in Canva and responded to customer questions through messaging channels, phone, and the website.
Earlier, at Sastrería González Exclusivo, I handled reception, appointment scheduling, paperwork, and document entry. I have a technical degree in Business Administration and am looking for remote work.
Experience
Work history, roles, and key accomplishments
Administrative and Accounting Assistant
Hotel Lucas
Jan 2022 - Present (4 years 9 months)
Recorded and checked invoices and receipts; tracked payments. Managed and updated administrative spreadsheets in Excel and Google Sheets, organized accounting documents, and communicated with customers and suppliers.
E-commerce and Customer Support Assistant
Extracto Importado
Jan 2022 - Dec 2024 (2 years 11 months)
Created product images and promotional graphics in Canva, managed social media content, processed orders, verified payments, coordinated stock and shipping, and provided customer support across multiple channels.
Receptionist / Secretary / Administration
Sastrería González Exclusivo
Jan 2018 - Dec 2018 (11 months)
Provided customer service and phone reception, managed the appointment calendar, handled paperwork and document entry, and drafted rental agreements.
Event and Brand Promoter
Ixis Producciones and Promo One
Jan 2008 - Dec 2018 (10 years 11 months)
Represented brands at various events and campaigns for two promotion agencies simultaneously, including Turismo Carretera, product launches, and seasonal campaigns.
Education
Degrees, certifications, and relevant coursework
Liceo Municipal
English A2, English
Studying English at A2 level, currently in progress.
Escuela Superior de Comercio Domingo Guzmán Silva
Technical Degree, Business Administration
Completed a technical degree in Business Administration.
Instituto ICR
Human Resources, Human Resources
Completed a course in Human Resources.
Instituto Nasa Computación
Administrative and Commercial Assistant, Administration
Completed a program as an Administrative and Commercial Assistant.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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