Karen Trevizo
@karentrevizo
Bilingual customer service professional with strong organizational skills.
What I'm looking for
I am a highly motivated and organized customer service professional with extensive experience in fast-paced environments. Currently, I work as an Operations Associate at Amazon Fulfillment, where I support Operations Managers and team leaders in surpassing daily production goals. My role involves cross-training in multiple areas, conducting new hire training, and mentoring large groups to promote productivity and operational excellence.
Previously, I have held various positions in inventory management and customer service, including roles at GAP and Banana Republic, where I maximized store operations and ensured customer satisfaction. My experience as an Elementary Teacher's Assistant has also equipped me with strong communication skills and the ability to manage diverse groups effectively.
Experience
Work history, roles, and key accomplishments
Operations PG Associate
Amazon Fulfillment
Oct 2023 - Present (1 year 8 months)
Diligently worked in a fast-paced environment, supporting Operations Managers and Amazon team leaders to surpass daily production goals. Cross-trained in multiple areas including receiving, processing merchandise, picking, and packing customer orders, while also conducting new hire training for groups of 40+ to promote productivity and operational excellence.
PA Assistant Associate
Amazon Warehouse
May 2023 - Sep 2023 (4 months)
Efficiently received, verified, and sorted over 20+ truckloads of returned Amazon inventory, evaluating quality to maximize revenue and customer satisfaction. Adhered strictly to company procedures for data accuracy and efficient fulfillment, while maintaining a safe working environment and conducting daily work expectations for groups of 30+.
Stock Control Associate
GAP
Nov 2022 - Feb 2023 (3 months)
Managed incoming store inventory, including online orders, tracking, receiving, and monitoring merchandise. Maximized store operations by interacting with over 50 customers daily, addressing sales floor questions and concerns promptly. Cross-trained in cashiering and call handling, while also reorganizing store displays and backstocking merchandise.
Inventory/Receiving Clerk
Banana Republic
Nov 2022 - Dec 2022 (1 month)
Handled large inventory loads of corporate merchandise, exemplifying quick and efficient customer service. Proficiently used establishment software to record, report, and track customer interactions, tailoring recommendations to guests. Upheld company policies and procedures to ensure staff safety and asset security, while also receiving and restocking over 300 boxes of clothing merchandise.
Medical Assistant
Hospital Angeles
May 2018 - Present (7 years 1 month)
Worked in a hospital setting, caring for elder patients and pediatric units, assisting with administrative healthcare and clinical tasks. Managed front desk operations, scheduling medical appointments, updating patient records, and taking vital signs. Reviewed, documented, and relayed private patient data while complying with clinic regulations, and collected laboratory specimens for basic tests.
Elementary Teacher's Assistant
Colegio Trilingual Gestalt A.C.
Jan 2018 - Present (7 years 5 months)
Assisted the lead teacher in implementing daily lesson plans and classroom activities, supporting students with academic tasks across various subjects. Managed student behavior to maintain a positive classroom environment and provided support for students with special needs. Assisted with clerical tasks such as grading, filing, and data entry, while also preparing students for cultural language le
Education
Degrees, certifications, and relevant coursework
Pinnacle Charter School
High School Diploma, General Studies
Completed high school education, earning a diploma. Focused on a comprehensive curriculum to prepare for future academic and professional pursuits.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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