Open to opportunities

karen hernandez

@karenhernandez

Message

Versatile HR professional with strong customer service skills.

Mexico

Message

What I'm looking for

I seek a role that values teamwork and offers opportunities for professional growth.

As a dedicated HR professional, I strive to develop my career and gain recognition for my versatile skills. My experience spans various roles, including coordination and recruitment, where I have demonstrated my ability to adapt quickly and resolve issues efficiently. I pride myself on my commitment to teamwork and my proactive approach to challenges.

Throughout my career, I have excelled in customer service, ensuring that every interaction is tailored to meet the needs of clients and colleagues alike. My background includes significant achievements in implementing HR policies, managing employee relations, and enhancing operational efficiency. I am passionate about fostering a positive work environment and driving organizational success.

Experience

Work history, roles, and key accomplishments

Supervisora

Laboratorio Novus

Dec 2024 - May 2025 (5 months)

Quickly adapted to the reception area and resolved emerging issues efficiently. Provided detailed customer service, addressing each patient's specific needs.

Customer Service Problem Solving Regulatory Compliance Team Coordination Administrative Support Communication

Reclutador

See Us Now Staffing

Feb 2024 - Dec 2024 (10 months)

Utilized effective planning skills to achieve effective company growth rates. Provided superior customer service by addressing all client questions and concerns.

Strategic Planning Customer Service Learning Agility Problem Solving Communication Teamwork

Maestra de Ingles

JUMPERS

Feb 2023 - Dec 2023 (10 months)

Demonstrated strong listening skills and met all company objectives. Conducted regular meetings with parents to update on student progress and adapted courses based on student age.

Lesson planning Curriculum Development Problem Solving Active Listening Teaching English Language

Recursos Humanos

Listen Trust

Jan 2021 - Dec 2022 (1 year 11 months)

Demonstrated a solid understanding of positive human resources practices and assisted in planning and implementing new HR policies. Ensured the availability of adequate resources to achieve objectives.

HR Policies Recruitment Training Development Document Management Sales Strategy Resource Management Communication Organizational Skills

Recursos Humanos

Hispanic Teleservices De Guadalajara

Jan 2020 - Jan 2021 (1 year)

Implemented a strong range of writing and research resources. Managed employee records, payroll structure, and provided direct customer service via email and phone.

Payroll Management Customer Service Data Entry Document Management Research Communication Problem Solving Attention To Detail Organizational Skills

Asistente Recepción

CANACO

Feb 2016 - Oct 2019 (3 years 8 months)

Acted with strong work ethic, professionalism, and ability to work under pressure. Assisted in hiring and training new employees while overseeing current employee productivity.

Employee Supervision Problem Solving Planning Communication Work Ethics Customer Service

Education

Degrees, certifications, and relevant coursework

Universidad Tecnológica de San Luis Río Colorado

Licenciatura, Comercio Internacional

Estudié Comercio Internacional en la Universidad Tecnológica de San Luis Río Colorado, donde adquirí conocimientos fundamentales en el ámbito del comercio global. Me enfoqué en desarrollar habilidades para la gestión de operaciones internacionales y la comprensión de mercados.