karen Efereyan
@karenefereyan1
Results-driven Product Owner with expertise in SaaS solutions.
What I'm looking for
I am a results-driven Product Owner with over 3 years of experience in leading the development of scalable, high-performing SaaS solutions. My proven track record in delivering business value through Agile practices, stakeholder alignment, and cross-functional team leadership has equipped me with a strong technical foundation and a focus on data-driven decision-making.
At UnitedHealth Group, I successfully developed and launched an EHR system integrated with Salesforce, achieving a 60% reduction in manual data entry through real-time data synchronization. My role involved defining the product vision and roadmap, aligning it with business goals, and translating complex healthcare workflows into prioritized user stories. I have also managed product backlogs using Azure DevOps and facilitated Agile ceremonies to foster alignment and continuous delivery.
Previously, I worked at Renaissance Learning, where I managed the Advanced User Dashboard Modernization project, ensuring feature delivery aligned with business goals. My experience as a Business Analyst at Bank of America further honed my skills in gathering and documenting business requirements, conducting gap analyses, and leading UAT to ensure high-quality product releases. I am passionate about creating user-friendly solutions that cater to diverse needs.
Experience
Work history, roles, and key accomplishments
Product Owner
UnitedHealth Group
Jul 2024 - Present (11 months)
Leading the development of an EHR system integrated with Salesforce, defining product vision and roadmap, and managing backlog in Azure DevOps. Achieved a 60% reduction in manual data entry through real-time data sync.
Product Owner
Renaissance Learning
Nov 2022 - Mar 2024 (1 year 4 months)
Managed the Advanced User Dashboard Modernization project, aligning feature delivery with roadmap milestones and facilitating Scrum ceremonies. Reduced support tickets by 30% through effective prioritization and user engagement.
Business Analyst
Bank of America
Sep 2021 - Nov 2022 (1 year 2 months)
Gathered and documented business and functional requirements for banking system enhancements. Led Agile ceremonies and UAT, ensuring high-quality product releases and alignment with project objectives.
Education
Degrees, certifications, and relevant coursework
University of Ilorin
Bachelor of Science, Computer Science
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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