Karen Borrero
@karenborrero
I coordinate logistics, resolve customer issues, and keep specimen and order workflows moving accurately.
United StatesWhat I'm looking for
At Accu Medical Lab, I coordinate patient-specimen shipments, returns, documentation, and chain-of-custody procedures while serving labs, hospitals, and research facilities. I resolve order-status, product, and troubleshooting requests by connecting customers with sales, logistics, and technical support teams.
I've also managed inventory, vendors, pricing, staff, and daily operations as a business owner, and I build lasting client relationships through personalized personal-training services. I bring bilingual English/Spanish communication, CRM and LABGEN experience, and a customer-first approach to smooth operations.
Experience
Work history, roles, and key accomplishments
Logistics & Customer Support Rep.
Accu Medical Lab
Jan 2022 - May 2026 (4 years 4 months)
Coordinated inbound and outbound shipments of patient specimens, handling returns and ensuring accurate, compliant documentation. Served as primary point of contact for labs, hospitals, and research facility clients, fielding order-status inquiries and troubleshooting requests.
Education
Degrees, certifications, and relevant coursework
Union County College
Associate's Degree, Business Marketing
Earned an Associate's Degree in Business Marketing from Union County College in Cranford, NJ.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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