Open to opportunities

Karen Armijos Poveda

@karenarmijospoveda

Message

Apasionada profesional con amplia experiencia en atención al cliente.

Ecuador

Message

What I'm looking for

Busco un entorno laboral donde pueda aplicar mis habilidades y crecer profesionalmente.

Hola, soy Karen Lissette Armijos Poveda, una apasionada profesional con una sólida trayectoria en atención al cliente, ventas y administración. Mi experiencia incluye la organización y ejecución de estrategias en el sector de cosméticos, donde he demostrado habilidades excepcionales en la atención personalizada y en la resolución de conflictos. Me considero una persona responsable y organizada, siempre dispuesta a superarme en todos los aspectos, tanto laborales como personales.

A lo largo de mi carrera, he trabajado en diversas empresas, incluyendo The Glamour y Western Union, donde he desarrollado competencias en la administración de inventarios, atención al cliente y técnicas de ventas. Mi formación académica incluye un Bachillerato en Ciencias y capacitación en belleza básica y avanzada, lo que me ha permitido ofrecer un servicio de calidad y asesoramiento a mis clientes. Estoy entusiasmada por la oportunidad de formar parte de una empresa donde pueda aplicar todos mis conocimientos y contribuir al éxito del equipo.

Experience

Work history, roles, and key accomplishments

Administrative Assistant

Western Union

Jan 2021 - Feb 2021 (1 month)

Handled administrative duties including document reception, cash handling, and customer service during maternity leave replacement.

Administration Customer Service Document Management Communication Conflict Resolution Organizational Skills Office Management Problem Solving

Administrative Assistant

Western Union

Jan 2021 - Feb 2021 (1 month)

Handled administrative tasks including document reception, cash handling, and customer service during maternity leave replacement.

Administration Customer Service Document Management Communication Conflict Resolution Office Management Sales Teamwork

Administrative Assistant

Western Union

Jan 2021 - Feb 2021 (1 month)

Handled administrative tasks including document reception, cash handling, and customer service during maternity leave replacement. Ensured smooth operations and excellent client interactions.

Administration Customer Service Document Management Communication Organizational Skills Problem Solving Time Management

Sales Associate

Calzados Massu

Jan 2020 - Jan 2021 (1 year)

Provided personalized customer service and beauty advice. Assisted in sales and marketing efforts, ensuring customer satisfaction and effective communication.

Customer Service Sales Communication Conflict Resolution Inventory Management Administration Team Collaboration Product Knowledge

Sales Consultant

Calzados Massu

Jan 2020 - Jan 2021 (1 year)

Provided personalized customer service and expert advice on beauty products. Focused on achieving sales targets through effective communication and relationship building.

Customer Service Sales Communication Conflict Resolution Product Knowledge Inventory Management Marketing Administration

Customer Service Representative

The Glamour

Jan 2020 - Jan 2021 (1 year)

Responsible for customer service, inventory management, and administrative tasks. Developed and executed strategies to enhance customer satisfaction and sales performance.

Customer Service Inventory Management Administration Sales Strategies Communication Conflict Resolution Office Management Beauty Techniques Sales Marketing

Customer Service Representative

The Glamour

Jan 2020 - Jan 2021 (1 year)

Responsible for customer service, inventory management, and administrative tasks. Developed and executed strategies to enhance customer satisfaction and sales performance.

Customer Service Inventory Management Administration Sales Strategies Communication Conflict Resolution Office Management Beauty Techniques Sales Marketing

Sales and Beauty Advisor

Calzados Massu

Jan 2019 - Jan 2020 (1 year)

Provided personalized customer service and beauty advice, specializing in basic and advanced makeup techniques. Focused on enhancing customer experience and driving sales.

Customer Service Makeup Techniques Sales Communication Conflict Resolution Customer Engagement Product Knowledge Team Collaboration Sales Strategies

Customer Service Representative

The Glamour

Jan 2019 - Jan 2020 (1 year)

Responsible for customer service, inventory management, and administrative tasks. Developed and executed strategies to enhance customer satisfaction and sales performance.

Customer Service Inventory Management Administration Sales Strategies Communication Conflict Resolution Office Management Beauty Techniques Sales Marketing

Education

Degrees, certifications, and relevant coursework

Centro de Capacitación CEYOM

Basic and Advanced Beauty Training, Beauty

2018 - 2019

Activities and societies: Provided personalized customer service and excellent communication in beauty consultations.

Completed training in Basic and Advanced Beauty, focusing on personalized customer service and makeup techniques.

Centro de Capacitación CEYOM

Certificate in Beauty, Beauty

2018 - 2019

Activities and societies: Provided personalized customer service and excellent communication in beauty consultations.

Completed training in Basic and Advanced Beauty, focusing on personalized customer service and makeup techniques.

Centro de Capacitación CEYOM

Training in Beauty, Beauty

2018 - 2019

Activities and societies: Provided personalized customer service and trained in basic and advanced makeup techniques.

Completed training in Basic and Advanced Beauty, focusing on personalized customer service and makeup techniques.

Unidad Educativa Fiscal The Glamour

Bachelor in Sciences, Sciences

2014 - 2018

Grade: Mención Honorífica

Activities and societies: Organized and executed strategies for customer service and inventory management.

Graduated with a Bachelor in Sciences, recognized for consistent customer service and inventory management. Received Honorable Mention for outstanding performance.