Karan Kumar
@karankumar8
I’m a business and program management professional driving data-backed operational improvements in retail and B2B clients.
What I'm looking for
I’m a business and program management professional with 4+ years of experience in B2B sales and client operations, including working with North American markets. I combine stakeholder management with data-driven decision-making to improve day-to-day performance and reduce operational risk.
At Sherwin Williams, I implemented process improvements aligned with digital tools and reporting systems. By integrating POS analytics and digital inventory systems, I reduced stock discrepancies by 18% over 12 months and improved transaction accuracy across a $1.4M retail environment.
I also led process improvement initiatives using Lean methodologies and POS analytics, delivering a 22% reduction in cycle time and stronger operational efficiency for a $1.4M+ store over 12 months. I facilitated cross-departmental communication to align operational priorities, improve staffing coverage, and raise customer satisfaction in a high-volume setting.
Earlier roles reinforced my focus on integrity, compliance, and measurable outcomes—maintaining 99.9% accuracy in monthly inventory audits using SAP ERP, and achieving 100% audit compliance by reconciling daily sales reports with POS data. I’m currently pursuing an MBA in Business Analytics, focused on risk assessment, reporting, and AI-driven insights to scale these strengths into more analytical, risk-aware decision making.
Experience
Work history, roles, and key accomplishments
Implemented process improvements using digital reporting systems, reducing stock discrepancies by 18% over 12 months in a $1.4M retail environment. Led Lean/POS analytics initiatives, cutting cycle time by 22% and improving staffing coverage, resource allocation, and customer satisfaction.
Supported B2B clients (contractors and suppliers) by analyzing cost structures and pricing models while using sales metrics for data-driven decisions. Maintained 99.9% accuracy in monthly SAP ERP inventory audits over 12 months, improving compliance and reducing shrinkage across a $2.8M retail operation.
Supported inventory and sales data tracking to enable accurate reporting and improved stock planning using customer demand trend analysis. Reconciled daily sales reports with POS data using Microsoft Excel/ERP tools, maintaining 100% audit compliance across 2,000+ transactions weekly.
Processed sales at the register and supported customers across departments while coordinating logistics and delivery to keep store operations running smoothly. Promoted Walmart Mastercard and secured 70 card sign-ups in one year.
Education
Degrees, certifications, and relevant coursework
Coquitlam College
Associate of Arts
2019 - 2021
Earned an Associate of Arts from Coquitlam College from May 2019 to April 2021.
University of Delhi
Bachelor of Commerce
2014 - 2017
Completed a Bachelor of Commerce degree at the University of Delhi from June 2014 to March 2017.
KENDRIYA VIDHALAYA NO - 2
2012 - 2014
Studied at Kendriya Vidyalaya No. 2 in Delhi from May 2012 to May 2014.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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