Kale João Contino

Só iniciantes em trabalho remoto estou disposto para trabalhar e aprender as novas habilidades

• Communications SME and trusted advisor for CRM transformations, focusing on
customer lifecycle acquisition & lifecycle, Enterprise Product Catalog, CPQ and Order Fulfillment.
• support pre-sales activities
• review and audit proposed solutions and implementation following Salesforce best practices and well-architected principles
• drive full project delivery lifecycle
• contribute to product roa

Design authority and senior advisor for Enterprise Product Catalog and CPQ/OM solutions, global pre-sales support, transformation execution best practices and implementation guidelines based on real-world experience, direct contributions to core product enhancements for catalog and order management, establishment of reference BSS blueprints for the B2B market based on Ericsson's BSS suite - value

Customer Solution Responsible, leading the architecture and design teams of 50+ people for a major BSS and OSS transformation program for B2C and B2B markets, involving CRM, Catalog, CPQ, Order Management, Billing, Charging, Mediation, Network Provisioning, Fraud Management, Revenue Assurance, BI, and Inventory Management; to support Mobile, FTTx, FWA and UCaaS; Establishing the baseline E2E archi

Led architecture and design teams of 50+ for a major BSS/OSS transformation program for B2C and B2B markets. Established E2E architecture, defined solutions, and handled escalations.

Customer Solution Responsible for Catalog, CPQ, Order Management, and CRM backend business logic for all customer transactions; leading a team of 10 solution architects to implement B2C Mobile Postpaid and Prepaid starting "from scratch" designing and building all integrations from scratch towards billing, charging, CRM, network provisioning, payment gateway, and others. Extremely diverse working

Architecture and design realization of the customer specified Business Management Layer (BML) and Service Management Layer (SML) towards Ericsson's Order Care and Catalog Manager products; to support CenturyLink's new Carrier Ethernet 2.0 B2B offering; Enterprise Product and Service Catalog, CPQ, Commercial Order Management, Service Order Management. Product owner towards development teams impleme

Architecture and design realization of Business Management Layer and Service Management Layer towards Ericsson's Order Care and Catalog Manager products. Product owner for development teams using agile methodology.

Supported pre-sales activities worldwide, co-designed HP value-added OM solution, trained teams, and co-authored best practices for end-to-end delivery of OM solutions.

• support pre-sales activities worldwide (Australia, Taiwan, Hong Kong, S. Korea, USA, Switzerland, Poland & others) - inc. proposal generation, demos and proof-of-concepts
• co-designed HP value-added OM solution
• trained HP and customer teams in EOC and HPSA worldwide
• co-authored best practices for end-to-end delivery of OM solutions

ECMAScript developer of the centralized Order Management solution application within a low-code development platform (LCDP), BPML workflow design and implementation, metadata driven development and web services integration so support xDSL and enterprise layer-2 connectivity services (multi-site ethernet VPN, internet access).

Designed and configured the Enterprise Product Catalog heavily inspired

Network security enforcement, Firewall, VPN

Java developer of J2EE applications using BEA WebLogic 8.1 SP5. Cluster setup on top of RedHat Linux for high availability, failover and load-balancing.

Tools/platforms used: WebLogic Workshop IDE, WebLogic Server, J2EE (JSP, Servlet, EJB, JMS) Oracle DB (9i and 10g), Oracle Client, TOAD, CVS, GNU/Linux, Tuxedo, Apache HTTP Server (with WebLogic Apache plug-in).

Developer for a sports news outlet online portal, from scratch using ASP for dynamic content generation and SQL Server for data persistence; relational model design to support news articles and it’s related entities. Collaborated closely with web designers to help realize mockups as HTML and CSS code.

Provided a link to a curriculum document on Notion.

Graduate in Computer Science and Business Management, covering computer science, computer networks, management, strategy, statistics, markets, and economics.