Open to opportunities

Kajal Tolambiya

@kajaltolambiya

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Experienced Dynamics 365 CRM Administrator with a focus on problem-solving.

India

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What I'm looking for

I am looking for a role that challenges my skills and offers opportunities for growth in a collaborative environment.

With over 3 years of experience as a Microsoft Dynamics 365 CRM Administrator, I excel in managing user roles, permissions, and resolving technical issues for both internal and external clients. My role at NielsenIQ has honed my skills in addressing business challenges through technology, ensuring seamless system functionality.

I have a strong background in user administration, having developed and implemented new functionalities while maintaining system integrity. My technical expertise includes troubleshooting, data migration, and utilizing various tools such as JIRA and XrmToolBox. I am passionate about leveraging technology to enhance business processes and improve user experiences.

Experience

Work history, roles, and key accomplishments

Current

Dynamics 365 CRM Administrator

Current

NielsenIQ

Feb 2022 - Present (3 years 3 months)

As a Dynamics 365 CRM Administrator, I manage user roles and permissions, resolve technical issues, and support clients through a ticketing system. I ensure system functionality and address business problems through technology, focusing on user administration and data management.

Dynamics 365 Technical Support Data Migration SQL Debugging

.Net Developer

Dotsquares Technologies

Jul 2021 - Feb 2022 (7 months)

As a .Net Developer, I developed and maintained web applications using .NET technologies. My responsibilities included implementing new features, debugging, and ensuring application stability through unit testing.

.NET C++SQL HTML CSS Unit Testing Debugging Application Development Web Applications Software Development

Education

Degrees, certifications, and relevant coursework

Rajasthan Technical University

Master’s of Computer Applications, Computer Applications

2019 - 2022

Grade: 75

Completed a Master’s of Computer Applications (MCA) with a focus on software development and application management. Gained hands-on experience in various programming languages and technologies, particularly in .NET and Microsoft Dynamics 365.

JECRC University

Bachelor’s of Computer Applications, Computer Applications

2017 - 2020

Grade: 61

Pursued a Bachelor’s of Computer Applications (BCA) focusing on foundational programming skills and application development. Developed a strong understanding of computer science principles and software engineering.