Kaira Dela Cruz

- Led the development, maintenance, and deployment of an interactive Plotly Dash dashboard providing KPIs for senior leadership: supporting efficient, evidence-based decision/policy making for Apprenticeships & Growth and Skills Offer.
- Upskilled colleagues to maintain and enhance dashboards using Git, Azure DevOps, VS Code, and Python, enabling collaborative development, code reviews, and long-t

Led the development and deployment of an interactive Plotly Dash dashboard for senior leadership KPIs, and automated manual reporting processes using SQL and Python. Translated legacy MySQL queries to Azure Databricks and applied rigorous quality assurance across datasets.

- Delivered portfolio projects including: forecasting apprenticeship withdrawals using time series models (Holt-Winters); creating Power BI dashboard for “Who Does Apprenticeship?” analysis; automation of data cleansing and collation using python (pandas)
- Handled and responded ad hoc data requests from internal and external stakeholders, ensuring timely and accurate delivery while identifying op

- Supported teachers by covering their lessons during short-term absences.
- Supervised the class and ensured that students were engaged and focused on their work, while following the teacher's instructions and delivering pre-prepared lesson plans.
- Developed positive relationships with students and staff, communicating effectively
- Adaptable and flexible to meet the demands of different classes

- Implemented data cleansing strategies: Analyzed and rectified inconsistencies, missing values, and duplications within patient health records, ensuring data integrity.
- Developed and maintained data quality standards: Collaborated with clinical and administrative teams to establish clear guidelines and procedures for data capture and management.
- Enhanced data governance practices: Monitored d

(Temporary Contract)
- Fielded calls from diverse stakeholders: Provided efficient and friendly first-point-of-contact for students, staff, faculty, and external partners.
- Navigated a complex campus network: Successfully directed inquiries to appropriate departments, faculties, and individuals, ensuring prompt resolution.
- Dealt with challenging situations calmly and professionally: De-escalate

(Temporary Contract)
- Prioritised guest safety and well-being: Proactively maintained a clean and hygienic bar environment, upholding licensing regulations and ensuring responsible alcohol service.
- Adept at cash handling and till operation: Maintained accurate financial records and provided fast, efficient transactions during peak service periods.
- Collaborated effectively within a dynamic tea

- Specialised in strategic planning, budget, event and project management.
- Collaborated with the president to achieve long-term goals, monitored budgets, organized cultural events, and promoted Filipino heritage on campus.
- Ensured member engagement, community fostering, and conflict resolution with leadership, collaboration, communication, problem-solving, and empathy skills.
- Successfully pr

- Embraced a customer-centric approach: Delivered friendly and efficient service, actively resolving issues and ensuring positive dining experiences.
- Collaborated effectively within a dynamic team: Communicated clearly, supported colleagues, and maintained a positive and productive work atmosphere.
- Developed strong time management skills: Juggled multiple tasks simultaneously, prioritising ord

- Effectively represented the psychology department by utilizing exceptional communication skills.
- Collaborated with faculty and staff to promote the psychology department and its initiatives to prospective students.
- Facilitated various events, including presentations, workshops, and panel discussions, that provided valuable insights into the psychology field with strong interpersonal skills.

- Efficiently managed administrative tasks with exceptional organisational, financial management, and communication.
- Ensured compliance with regulations and guidelines through knowledge of Student Union bylaws.
- Maintained strong relationships, resolved conflicts, and adapted to change with leadership, interpersonal, time management, attention to detail, and adaptability skills.
- Contributed

- Deep understanding of the relationship between humans and animals and its impact on wellbeing
- Research skills for investigating and analyzing data related to human-animal interactions
- Effective communication skills for presenting complex information in a clear and concise manner
- Practical experience in designing and implementing interventions to improve human-animal interactions and promot

- In-depth knowledge of human behavior, mental processes, and research methods
- Strong critical thinking, problem-solving, and analytical skills
- Practical experience in statistical analysis using SPSS software
- Effective communication skills for presenting complex information in a clear and concise manner

Bachelor of Science in Psychology with in-depth knowledge of human behavior, mental processes, and research methods. Developed strong critical thinking, problem-solving, and analytical skills, with practical experience in statistical analysis using SPSS.

A-level: Biology (A), Chemistry (B), Mathematics (B), Extended Project Qualification (A*)

GCSEs: 9(A*), 1(A), 1(B)