Kai Ingram

I was in provider enrollment and data management for almost 4 years. I supported provider enrollment and network participation at Blue Cross Blue Shield of Michigan by communicating directly with healthcare providers and credentialers.

I processed and reviewed enrollment applications, verified demographics, NPI information, credentials, and required documentation. I researched provider records, identified any discrepancies, and helped move applications toward resolution.

I handled high-volume provider inquiries, timed and recorded calls, and detailed case documentation while maintaining accurate notes for every interaction. I navigated CRM systems and internal workflows to update provider records and resolve account issues.

I bring a careful, solutions-focused approach to confidential information, data integrity, quality control, and fast-paced administrative work.