At Integrity, I process and maintain business and insurance-related records, supporting accurate and consistent operational workflows. I review incoming records for missing details and inconsistencies.
I apply data-validation procedures and reconcile discrepancies between submitted information and existing system records. I also manage processing queues and prioritize work according to deadlines and workflow needs.
At IncludedHealth, I entered and updated healthcare-related records supporting member services, administrative operations, and patient documentation workflows. I transcribed information from forms and service requests, and reviewed records for missing fields and basic inconsistencies.
I maintained electronic documents and followed established privacy and information-handling procedures for healthcare-related records. I have 4+ years of experience in data entry and processing and use Microsoft Excel, Google Sheets, and Microsoft Office.

