Open to opportunities

Kaba Diakite

@kabadiakite

Message

Inventory-focused software engineering trainee skilled in data analysis and operational reporting.

United States

Message

What I'm looking for

I seek roles combining software/data skills with logistics—impactful teams that value process improvement, measurable results, and growth opportunities.

I am a software engineering trainee with hands-on inventory control and data-analysis experience from roles at Amazon and Sam's Club. I leverage ERP/WMS, MS Access and Excel to build queries, generate reports, and create visualizations that surface operational trends and resolve discrepancies.

I combine customer-facing experience with logistics and inbound operations knowledge to improve accuracy and fulfillment. I am committed to applying technical training in software engineering and data science coursework to optimize warehouse systems and drive measurable process improvements.

Experience

Work history, roles, and key accomplishments

Inbound Clerk

Sam's Club

Nov 2021 - Sep 2022 (10 months)

Managed receiving processes for incoming products, verified shipments against purchase orders, and coordinated promotional display assembly to ensure accurate and timely inventory processing.

Receiving Order Processing Merchandising Documentation

Customer Service Representative

Yankee Candle

Sep 2019 - Jul 2021 (1 year 10 months)

Handled customer inquiries via phone, email, chat, and in person, resolved complaints, processed orders and maintained customer records to ensure timely resolution and high service quality.

Customer Support Order Processing CRM Record Maintenance Escalation Management

ICQA Associate

Amazon

Nov 2022 - Present (2 years 10 months)

Maintained accurate inventory records and performed monthly, quarterly, and annual audits to resolve discrepancies and improve inventory management, supporting timely global order fulfillment.

Inventory Control ERP WMS MS Access Excel Data Analysis