
Jyothsna s
@jyothsnas
I build dashboards and automated reporting that improve operational decisions and efficiency.
What I'm looking for
At Flipkart, I analyse customer interaction data and build Power BI dashboards that track operational KPIs, response times, and issue-resolution trends to improve service delivery.
Previously at Aditya Birla Fashion and Retail, I developed SQL- and Power BI-based sales and performance reporting, giving stakeholders visibility into revenue across categories and brands.
At Urban Ladder, my vendor-performance analysis and streamlined data processes delivered 10% cost savings, increased vendor retention by 12%, and improved operational efficiency by 20%.
I've also automated HR reporting at Accenture, improving operational efficiency by 25% and hiring efficiency by 10%. I bring Power BI, SQL, advanced Excel, stakeholder collaboration, and practical process automation to data-backed business decisions.
Experience
Work history, roles, and key accomplishments
Senior Executive
Flipkart
Apr 2026 - Present (6 months)
Analysed customer interaction data using advanced Excel and Power BI to track key performance metrics and generate insights that improved service delivery and customer satisfaction. Built interactive Power BI dashboards to monitor operational KPIs, response times, and issue-resolution trends, enabling faster decision-making.
MIS Data Analyst
Aditya Birla Fashion and Retail
Apr 2024 - Dec 2025 (1 year 8 months)
Collaborated with cross-functional teams and senior stakeholders to gather evolving requirements and deliver practical, data-driven MIS reports that informed strategic decisions. Developed monthly sales and performance reports using SQL and Power BI, identifying trends and recommending actionable strategies to improve operational efficiency.
MIS Analyst
Urban Ladder
Sep 2022 - Feb 2024 (1 year 5 months)
Delivered 10% cost savings by analysing vendor performance and streamlining data processes, while increasing vendor retention by 12%. Improved operational efficiency by 20% through Power BI dashboards that monitored customer behaviour and key operational KPIs.
Increased operational efficiency by 25% by automating HR reporting with SQL and Power BI, significantly reducing manual effort and accelerating report delivery. Improved hiring efficiency by 10% through Excel and Power BI reports that optimised recruitment processes and supported stakeholder decision-making.
Education
Degrees, certifications, and relevant coursework
Alteryx
Alteryx Designer Core Certification, Data Analytics
2025 - 2025
Alteryx Designer Core Certification obtained in 2025.
Microsoft
Microsoft Certified: Power BI Data Analyst Associate, Data Analysis
2025 - 2025
Microsoft Certified: Power BI Data Analyst Associate certification obtained in 2025.
Dr. B.R. Ambedkar Open University
Bachelor of Commerce, Commerce
Bachelor of Commerce degree from Dr. B.R. Ambedkar Open University in Hyderabad, India.
Atlassian
Atlassian Jira Fundamentals, Project Management
2025 - 2025
Atlassian Jira Fundamentals certification obtained in 2025.
Availability
Location
Authorized to work in
Salary expectations
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