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Jyothsna sJS
Looking for a job

Jyothsna s

@jyothsnas

I build dashboards and automated reporting that improve operational decisions and efficiency.

India
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What I'm looking for

I'm looking to use analytics, dashboards, and reporting automation to improve operations, reduce manual effort, and help stakeholders make data-backed decisions.

At Flipkart, I analyse customer interaction data and build Power BI dashboards that track operational KPIs, response times, and issue-resolution trends to improve service delivery.

Previously at Aditya Birla Fashion and Retail, I developed SQL- and Power BI-based sales and performance reporting, giving stakeholders visibility into revenue across categories and brands.

At Urban Ladder, my vendor-performance analysis and streamlined data processes delivered 10% cost savings, increased vendor retention by 12%, and improved operational efficiency by 20%.

I've also automated HR reporting at Accenture, improving operational efficiency by 25% and hiring efficiency by 10%. I bring Power BI, SQL, advanced Excel, stakeholder collaboration, and practical process automation to data-backed business decisions.

Experience

Work history, roles, and key accomplishments

Flipkart logoFL
Current

Senior Executive

Flipkart

Apr 2026 - Present (6 months)

Analysed customer interaction data using advanced Excel and Power BI to track key performance metrics and generate insights that improved service delivery and customer satisfaction. Built interactive Power BI dashboards to monitor operational KPIs, response times, and issue-resolution trends, enabling faster decision-making.

Aditya Birla Fashion and Retail logoAR

MIS Data Analyst

Aditya Birla Fashion and Retail

Apr 2024 - Dec 2025 (1 year 8 months)

Collaborated with cross-functional teams and senior stakeholders to gather evolving requirements and deliver practical, data-driven MIS reports that informed strategic decisions. Developed monthly sales and performance reports using SQL and Power BI, identifying trends and recommending actionable strategies to improve operational efficiency.

Urban Ladder logoUL

MIS Analyst

Urban Ladder

Sep 2022 - Feb 2024 (1 year 5 months)

Delivered 10% cost savings by analysing vendor performance and streamlining data processes, while increasing vendor retention by 12%. Improved operational efficiency by 20% through Power BI dashboards that monitored customer behaviour and key operational KPIs.

Education

Degrees, certifications, and relevant coursework

Alteryx logoAL

Alteryx

Alteryx Designer Core Certification, Data Analytics

2025 - 2025

Alteryx Designer Core Certification obtained in 2025.

Microsoft logoMI

Microsoft

Microsoft Certified: Power BI Data Analyst Associate, Data Analysis

2025 - 2025

Microsoft Certified: Power BI Data Analyst Associate certification obtained in 2025.

Dr. B.R. Ambedkar Open University logoDU

Dr. B.R. Ambedkar Open University

Bachelor of Commerce, Commerce

Bachelor of Commerce degree from Dr. B.R. Ambedkar Open University in Hyderabad, India.

Atlassian logoAT

Atlassian

Atlassian Jira Fundamentals, Project Management

2025 - 2025

Atlassian Jira Fundamentals certification obtained in 2025.

Tech stack

Software and tools used professionally

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