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Jyothi Menon

@jyothimenon

Academic Operations leader at Guardian High School & Jr. College who streamlined school workflows and improved operational efficiency by 25%.

India
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What I'm looking for

I’m seeking a remote position in Academic Operations or Customer Success within EdTech, where I can apply my experience in pedagogical governance, data-driven execution, and client enablement.

At Guardian High School & Jr. College, I streamlined academic workflows and operational compliance for a school community of 2,000+ students and 60+ staff, improving operational efficiency by 25%. I also established SOPs and quality assurance frameworks across 8 academic departments.

I cultivated relationships with 800+ parents and board members, increasing satisfaction ratings by 20% through structured feedback and transparent communication. Student engagement initiatives brought annual re-enrolment to 94%.

At Veekays English High School, Vikhroli and St. Thomas Convent High School, Dombivli, I directed curriculum implementation across 5 grade levels and integrated digital learning tools across 30+ classrooms. I also managed stakeholder escalations and academic and operational budgets.

Earlier, I taught Science and Mathematics across CBSE and State Board curricula. I’m seeking a remote role in Academic Operations or Customer Success within EdTech.

Experience

Work history, roles, and key accomplishments

GC

School Principal / Executive Academic Director

Guardian High School & Jr. College

May 2020 - May 2025 (5 years)

Overhauled academic workflows and operational compliance for a school community of 2,000+ students and 60+ staff, improving operational efficiency by 25%. Established end-to-end SOPs for academic delivery, evaluation frameworks, and reporting across 8 academic departments.

VS

Headmistress

Veekays English High School

May 2017 - Apr 2020 (2 years 11 months)

Directed the implementation of updated educational frameworks across 5 grade levels, elevating school-wide academic performance metrics by 18% in standardized evaluations. Led the integration of digital learning tools across 30+ classrooms, achieving a 90% active usage rate among teaching staff within 6 months.

SS

Headmistress

St. Thomas Convent High School

Jun 2015 - Apr 2017 (1 year 10 months)

Served as Headmistress, overseeing school operations and academic delivery. Managed stakeholder relations and ensured quality assurance across academic programs.

Education

Degrees, certifications, and relevant coursework

University of Mumbai logoUM

University of Mumbai

Bachelor of Education, Mathematics and Science

Bachelor of Education in Mathematics and Science.

University of Mumbai logoUM

University of Mumbai

Master of Science, Chemistry

Master of Science in Chemistry.

University of Mumbai logoUM

University of Mumbai

Bachelor of Science, Microbiology

Bachelor of Science in Microbiology.

Tech stack

Software and tools used professionally

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