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Open to opportunities

Justin Setiawan

@justinsetiawan

Experienced IT Specialist and Consultant

United States

What I'm looking for

Seeking a challenging role that utilizes my technical expertise and leadership skills to drive business growth and improvement.

As a seasoned IT Specialist and Consultant with over 15 years of experience, I have developed a strong expertise in IT infrastructure, technical support, and business technology optimization. My proficiency in implementing systems, troubleshooting complex issues, and delivering client-focused solutions has enabled me to drive business growth and improvement.

I am well-versed in emerging technologies, including various AI tools, and have experience leveraging them for content creation, customer support, and productivity enhancement. My ability to manage cross-functional teams and execute IT strategies aligned with business objectives has been demonstrated through my professional experience.

Throughout my career, I have had the opportunity to work with a range of technologies, including DOS, Windows, OSX, macOS, Linux, VPN, RDP, VNC, and Screen Sharing. I am also familiar with AI-driven automation tools, including ChatGPT, MidJourney, and DALL-E.

Experience

Work history, roles, and key accomplishments

PS

IT Consultant

PRISM SVCS

Jan 2012 - Dec 2022 (10 years 11 months)

Delivered comprehensive IT support and implemented cybersecurity measures

WA

Computer Technician

West Covina Academy

Jan 2010 - Jan 2016 (6 years)

Assessed and upgraded aging computer systems

SS

DIY Technical Support Specialist

Samsung SV

Jan 2012 - Jan 2014 (2 years)

Diagnosed and resolved technical issues across Samsung devices

VC

IT Specialist

Vista Paint Corporation

Jan 2009 - Jan 2012 (3 years)

Provided technical support in retail and manufacturing environments

Education

Degrees, certifications, and relevant coursework

Fullerton College logoFC

Fullerton College

Cybersecurity

2023 -

California Polytechnic University, Pomona logoCP

California Polytechnic University, Pomona

Computer Science

2007 - 2012

Tech stack

Software and tools used professionally

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Justin Setiawan - IT Consultant - PRISM SVCS | Himalayas