Open to opportunities

Justin Power

@justinpower

Message

I manage OT network changes, infrastructure, and incident resolution in aerospace manufacturing environments.

United States

Message

What I'm looking for

I'm advancing in network engineering and looking to continue managing OT and enterprise infrastructure, network changes, incident resolution, and compliance-driven operations in complex technical environments.

At CBTS on-site at GE Aerospace, I manage OT network change requests, administer Windows server environments, and troubleshoot firewalls, switches, routers, and connectivity issues with Wireshark.

I also serve as an on-site support lead at GE Aerospace through CompuCom Systems, owning Tier 1 and Tier 2 incident workflows in ServiceNow across enterprise and operational technology environments. I support Cisco switching and wireless infrastructure, Azure Active Directory, Microsoft Intune, CMMC/CUI documentation, asset inventory, and infrastructure deployments.

Earlier support and consulting work strengthened my hands-on hardware, software, endpoint deployment, asset management, and client communication skills. I'm CompTIA A+ certified and advancing my network engineering foundation through Network+ and Security+ studies.

Experience

Work history, roles, and key accomplishments

Current

OT Network Engineer

Current

CBTS

Jul 2026 - Present (1 month)

Manage change requests for the OT network, administer Windows server environments, and troubleshoot network infrastructure including firewalls, switches, and routers. Diagnose network issues using Wireshark and maintain asset inventory and SOP documentation.

Change Management Windows Server Firewalls Switch Routers Wireshark Asset Management Incident Management

Current

On-Site Support Technician II

Current

CompuCom Systems

Nov 2024 - Present (1 year 9 months)

Provide Tier 1 and Tier 2 incident management and resolution for enterprise and OT environments at GE Aerospace. Manage ServiceNow workflows, support network infrastructure, and ensure CMMC and CUI compliance.

Incident Management ServiceNow Azure Active Directory Microsoft Intune CMMC CUI Asset Management

IT Support Technician

Auditmacs

Sep 2023 - Aug 2024 (11 months)

Provided Tier 1 hardware and software support for desktops, laptops, and mobile devices. Executed Windows OS installations and driver updates, and managed serialized asset data entry into ServiceNow.

Hardware Support Software support Windows ServiceNow Asset Management

IT Consultant

Syndesi IT Solutions

Mar 2023 - Jan 2024 (10 months)

Delivered on-site and remote technical support to small and mid-size business clients, troubleshooting hardware and software issues. Installed and configured new hardware and provided end-user training.

Technical Support hardware troubleshooting Technical Troubleshooting Hardware installation User Training

IT Consultant

Tapestry Drawbridge, LLC

Nov 2022 - Jan 2024 (1 year 2 months)

Provided hardware and software troubleshooting and maintenance support across client environments. Guided clients through technology transitions and new system adoption.

hardware troubleshooting Maintenance Guiding Clients