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Justin Hawkes

@justinhawkes

I build production AI systems—RAG, multi-agent orchestration, and observability—to make operations measurably smarter.

United States
Message

What I'm looking for

I’m looking to embed with operations teams and ship production AI that removes real workflow friction—RAG and multi-agent systems with deterministic pipelines, safe writes, and strong observability—so the work measurably speeds up for the people doing it.

I build production AI systems that make real operations measurably smarter, from architecture to deployment. I shipped a production AI operations platform solo on Azure, delivering cited-answer retrieval over the company’s own documents, a deterministic ingestion pipeline, and an observability layer.

I also built Nova, my own multi-agent assistant, and I’m deliberate about building for the friction people actually hit. My work follows a forward-deployed pattern: embed with operations and sales teams, find the workflow that slows people down, build the system that speeds it up, and ship it to the people doing the work.

Before I focused on AI, I delivered measurable operational impact through engineering and tooling. I built a parametric AutoCAD/VBA program that turned an 8-hour drafting task into about 30 seconds, and I created an Excel-based ordering tool adopted company-wide that saved hours per person per week.

I’m drawn to AI that proves itself in practice: I built Model-Bakeoff, an LLM evaluation harness, and Job-Radar, a multi-source job-discovery engine with retrieval scoring at scale. I bring that same engineering mindset—deterministic pipelines, observability, and real-world constraints—into every system I ship.

Experience

Work history, roles, and key accomplishments

LI
Current

Automation Application Engineer

Lift, Inc.

Jan 2024 - Present (2 years 6 months)

Designed and built a production AI operations platform end to end on Azure, including an agentic LLM assistant over the company’s knowledge with cited retrieval, a deterministic ingestion pipeline, and observability. Built a Microsoft Fabric data platform feeding Power BI analytics and supported forward-deployed workflows with operations and sales teams.

GS

Senior Detailer

GES (Global Experience Specialists)

Dec 2021 - Jan 2024 (2 years 1 month)

Built a parametric AutoCAD/VBA program to compile dimensional form inputs into manufacturable 3D models, reducing an 8-hour drafting task to about 30 seconds. Developed an Excel-based ordering tool adopted company-wide and received the Values First Award for business impact.

HI

Application Engineer

Hy-Tek Material Handling, Inc.

Oct 2020 - Dec 2021 (1 year 2 months)

Built an Excel/VBA tool that converted internal estimate formats into a major customer’s proprietary submission format using lookup and mapping tables. Designed material-handling systems aligned to throughput and equipment specs and produced pricing reports and bills of materials.

Education

Degrees, certifications, and relevant coursework

Hanover College logoHC

Hanover College

Geological / Geophysical Engineering

2008 - 2011

Studied Geological / Geophysical Engineering at Hanover College from 2008 to 2011.

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