
justine samantha mascola
@justinesamanthamasco
Truck dispatcher and transportation operations professional at Amazon who trained truck drivers and supported high-volume dispatch workflows.
What I'm looking for
At Amazon, I supported high-volume transportation and facility workflows while balancing operational priorities, safety standards, and service reliability.
I trained and onboarded truck drivers and team members on operating procedures, readiness requirements, and safe execution.
I responded to time-sensitive driver, schedule, and route disruptions by coordinating next steps and escalating risks. I also documented operational exceptions and reinforced SOP compliance.
At OPULENCE SPIRITUAL, I manage customer communications, schedules, and daily operations for an independent online business with a 35,000+ subscriber audience.
Experience
Work history, roles, and key accomplishments
Founder & Digital Operations Manager
Opulence Spiritual
Jan 2020 - Present (6 years 10 months)
Manage customer communications, deadline-driven schedules, and daily operations for an independent online business with a 35,000+ subscriber audience. Coordinate multiple workflows, maintain accurate digital records, and resolve customer or operational questions independently.
L4 Operations Leader & Driver Trainer
Supported high-volume daily transportation and facility workflows while balancing operational priorities, safety standards, and service reliability. Trained and onboarded truck drivers and team members on operating procedures, readiness requirements, safe execution, and performance expectations.
Education
Degrees, certifications, and relevant coursework
Community College
Liberal Arts, Liberal Arts
Pursued studies in Liberal Arts at a community college.
Arizona State University
TESOL Professional Certificate, TESOL
Earned a TESOL Professional Certificate through Coursera.
CodePath
AI Fluency for Builders, AI Fluency
Completed AI Fluency for Builders training in collaboration with Anthropic.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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