Open to opportunities

justice kenga

@justicekenga

Message

Medical & health content writer blending clinical nursing expertise with SEO.

Kenya

Message

What I'm looking for

I’m looking for part-time remote work combining medical writing, translation, tutoring, and telehealth/customer support. I want projects where clinical accuracy, research-informed content, and clear communication are valued, with options for short-term or long-term work across time zones.

I’m a results-driven nursing student with over two years of remote freelancing experience and active clinical training. I bring clinical accuracy, strong communication, and a proven remote work track record to every project.

I write and publish SEO-optimised health content and medical writing assets, delivering WordPress-ready work with meta descriptions and keyword integration. I’ve researched and cited peer-reviewed sources, maintained a 98% client satisfaction rating, and produced 40+ SEO-optimised health articles.

I also translate and transcribe medical materials, subtitle documentary clips, and support learners through structured biology and nursing tutoring. On the service side, I’ve managed health-tech social media growth (3,200+ Instagram followers) and provided telehealth/customer support, resolving 90%+ of queries and escalating complex cases using SBAR.

Experience

Work history, roles, and key accomplishments

Current

Virtual Customer Support Agent

Current

CareLink Solutions

May 2024 - Present (2 years)

Provided first-line chat and email support for patients booking telehealth consultations and managing prescriptions. Resolved 90%+ of customer queries independently and escalated complex cases to licensed practitioners using structured SBAR, maintaining response times under 3 minutes during peak hours.

Telehealth Live Chat Support Email Support SBAR Escalation

Current

Social Media Manager & Graphic Design

Current

MedWave Health Startup

Jan 2024 - Present (2 years 4 months)

Managed Instagram, Facebook, and Twitter/X accounts for a health-tech startup targeting East African markets, designing branded graphics, infographics, and promotional content. Grew Instagram following by 3,200+ in 6 months and built monthly content calendars aligned with health awareness days.

Social Media Management Infographics Canva Adobe Express Health Campaign Design Graphic Design

Current

Online Biology & Nursing Tutor

Current

TutorMe Global

Sep 2023 - Present (2 years 8 months)

Tutored biology, human anatomy & physiology, and nursing fundamentals by creating structured lesson plans, revision guides, and mock exam questions tailored to each learner. Maintained a 4.9/5.0 rating across 80+ sessions and mentored 10 KCSE candidates, with 7 achieving a Grade A or B.

Anatomy Physiology Nursing Fundamentals Teaching Lesson planning Exam Preparation KCSE Coaching Mock Exams Mentoring

Current

Clinical Nursing Student

Current

JOOTRH

Jan 2022 - Present (4 years 4 months)

Conducted SBAR patient presentations and developed NANDA-I nursing care plans across multiple wards, supporting clinical reflections and structured documentation. Led CQI work on WHO Five Moments hand hygiene compliance and created postnatal discharge education tools aligned with Kenya MOH and WHO guidance.

SBAR Patient Presentations NANDA I Care Plans WHO Five Moments Hand Hygiene Postnatal Care Education Neonatal Examination CQI Clinical Documentation

Medical Translator & Transcriptionist

LinguaWorks Africa

Jun 2023 - Apr 2024 (10 months)

Translated medical documents, patient education leaflets, and public health campaigns between English and Swahili with strict confidentiality and accuracy. Transcribed interviews and subtitled 15+ documentary clips for a public health awareness series.

Swahili Medical Transcription Documentary Subtitling Confidentiality

Freelance Health Content Writer

HealthBridge Digital

Mar 2023 - Dec 2023 (9 months)

Wrote 40+ SEO-optimised health articles covering maternal health, infection control, nutrition, and chronic disease management using peer-reviewed sources to ensure clinical accuracy. Delivered WordPress-ready content with meta descriptions and keyword integration while maintaining a 98% client satisfaction rating and consistent on-time delivery.

Medical Writing SEO Content Writing Health Content Research

Education

Degrees, certifications, and relevant coursework

Maseno University

Bachelor of Science in Nursing, Nursing

2022 -

Activities and societies: Current units: NSC 405 Nursing Leadership & Administration; NSC 302 Research Methodology; clinical rotations at JOOTRH (e.g., Male Surgical, Postnatal, Orthopedic wards).

Bachelor of Science in Nursing (BSN) student at Maseno University, expected to graduate in 2026. Current units include NSC 405 Nursing Leadership & Administration and NSC 302 Research Methodology, alongside clinical rotations at JOOTRH.