juliet User

I’m a product manager with experience building and improving digital products across banking, fintech, and enterprise software. I translate business problems into product requirements and drive product strategy through close collaboration with engineering, design, marketing, and operations.

In my current role as a Senior Product Manager at Atutechs Corp, I lead product strategy and delivery for a personal and corporate branding platform. I run product discovery sessions, validate ideas with stakeholders and potential users, and convert requirements into user stories and acceptance criteria.

Previously at Guaranty Trust Bank, I improved the GT eToken digital banking experience by identifying customer pain points and simplifying onboarding. I worked with operations, engineering, and customer service to enhance digital banking journeys, using customer feedback and service data to guide decisions.

Earlier, as an Associate Product Manager at Access Bank PLC, I focused on onboarding friction and customer retention—improving onboarding by over 80% and strengthening retention within one year. Across my roles, I use analytics, customer feedback, and historical performance to prioritize features, support Agile delivery, and manage the full product lifecycle.