Juliene Gonzalez
@julienelg
Experienced IT professional with 20+ years of experience
What I'm looking for
As a seasoned IT professional with over 20 years of experience, I have developed a strong background in developing and training generative AI models. My current role as an AI Language Model Trainer at Outlier has allowed me to hone my skills in ensuring accurate responses in Brazilian Portuguese, particularly in the IT domain. With a strong foundation in Computer Science and a proven track record of success in previous roles at Dell and Tecnobank, I excel in proposing enhancements that positively impact both teams and clients.
In addition to my technical expertise, I possess entrepreneurial experience from launching a successful visual identity micro-business during the pandemic. I am fluent in Portuguese, with C1-level proficiency in English and Spanish, making me comfortable working in international teams and bridging technical and non-technical conversations.
Throughout my career, I have demonstrated my ability to analyze complex situations, develop innovative solutions, and effectively communicate with diverse stakeholders. I am a strong believer in the power of collaboration, emotional intelligence, and design thinking, and I am committed to continuing my professional development in these areas.
Experience
Work history, roles, and key accomplishments
AI Language Model Trainer
Outlier
May 2023 - Present (2 years 1 month)
Trained a Generative AI model for a multinational company to respond accurately in Brazilian Portuguese, focusing on the IT area.
Entrepreneur
Juliene Gonzalez Digital Services
Jul 2020 - Present (4 years 11 months)
Developed 18 brand projects using Design Thinking, delivering high-quality visual identity projects and customized online courses.
Business Analyst
Embrasac Tecnologia e Serviços
Jun 2022 - May 2023 (11 months)
Analyzed customer needs, developed user stories, and designed processes using BPMN methodology for an AI-powered chatbot.
Senior Application Management Analyst
Dell Computers
Jan 2009 - Apr 2014 (5 years 3 months)
Managed and maintained Dell Commercial Services applications, ensuring smooth operation and implementing fixes.
Technical and Commercial Consultant
Tecnobank
Jan 2009 - Apr 2014 (5 years 3 months)
Provided Level 2 support, data analysis, and software demonstrations to clients, using ITIL model.
Systems Analyst/Software Architect
Develop IT Solutions
Sep 2007 - Jan 2009 (1 year 4 months)
Developed software using PL/SQL and Java, performed data analysis, and created technical documentation.
Systems Analyst and Developer
CWI Software
Aug 2004 - Sep 2007 (3 years 1 month)
Developed software using ASP, PHP, JavaScript, and Crystal Reports, and provided support to the testing team.
Education
Degrees, certifications, and relevant coursework
Juliene hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
linktr.ee/julienelgzSocial media
Job categories
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