Julie Ann Jimenez
@julieannjimenez
IT Systems and Infrastructure Engineer and Data Protection SME, delivering secure backup, recovery, and resilient cloud infrastructure.
What I'm looking for
I’m an IT Systems and Infrastructure Engineer and Data Protection SME, focused on building resilient backup infrastructure and ensuring reliable data protection across platforms. I secure environments, manage enterprise storage, and optimize backup and restore processes for availability and business continuity.
In my current DXC Technology work, I manage backup and recovery operations for multiple global clients within a virtual private cloud (VPC). I execute complex, application-consistent, granular, cross-platform restores and lead disaster recovery planning, testing, and execution with defined RPO/RTO objectives.
Previously, as a Senior Analyst II Cloud Engineering at DXC Technology, I served as an L3 escalation point for storage, backup, and recovery incidents. I configured and maintained enterprise backup solutions across multi-tenant environments, enforced security and compliance controls (including encryption at rest/in transit and RBAC), and delivered large-scale migrations and upgrades with minimal downtime.
I also bring hands-on systems engineering experience from Creative InfoSolutions, Inc., where I implemented backup systems for large banks and telecommunication companies, designed backup infrastructure, and mentored engineers on backup architecture and design principles. I’ve been recognized with awards including “Outstanding Technical Employee of the year 2019,” and I contribute by proactively identifying, resolving, and preventing backup/recovery issues while supporting onboarding and technical training.
Experience
Work history, roles, and key accomplishments
Managed backup and recovery operations for multiple global clients within a virtual private cloud (VPC), ensuring data protection and availability. Executed complex data restores and implemented disaster recovery (DR) strategies including replication and failover processes.
Served as an L3 escalation point for storage, backup, and recovery incidents and performed root cause analysis (RCA). Configured, monitored, and maintained enterprise backup solutions across multi-tenant environments, including backup validations and restore testing.
Systems Engineer
Creative InfoSolutions, Inc.
Mar 2018 - May 2021 (3 years 2 months)
Implemented backup systems for large banks and telecommunication companies, including designing backup infrastructure across virtual, physical, and cloud workloads. Planned and executed backup platform upgrades and migrations while implementing immutability and secure recovery designs to mitigate ransomware risk.
CoC IT Helpdesk Analyst
CuroTeknika, Inc.
Apr 2017 - Mar 2018 (11 months)
Provided first- and second-level technical support to insurance business users by diagnosing and resolving hardware, software, network, and application issues. Logged and handled incidents and service requests using ITSM tools aligned to SLA and escalated complex cases to infrastructure, application, or vendor support teams.
Education
Degrees, certifications, and relevant coursework
Bulacan State University
Bachelor of Industrial Technology, Computer Technology
2012 - 2016
Bachelor of Industrial Technology (Major in Computer Technology) at Bulacan State University from 2012 to 2016.
Availability
Location
Authorized to work in
Job categories
Skills
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