julia Gomes

Processes prior authorizations for specialty medications and provides customer support by phone. Coordinates with healthcare providers and insurance billing teams while verifying insurance information in internal systems.

Provided direct care to clients with disabilities, including assistance with daily living and medication administration tasks. Supported mobility and transfers (including wheelchair outings and lifting) and helped care for bed-bound clients.

Provided home health support including elderly/medical caregiving and assistance with daily patient needs. Supported patient safety and routine care activities as part of long-term and short-term care.

Served as a patient registration coordinator/navigator, verifying insurance and coordinating scheduling and follow-ups. Completed administrative tasks such as paperwork, email correspondence, and document handling (e.g., fax/copies), while also supporting medication-related needs (e.g., refills and pain management).

Handled patient registration and PBX/telecommunications, including insurance coordination and verification. Assisted with patient care such as taking vitals, charting, referrals, and medication-related tasks (e.g., injections) with cross-training across hospital departments.

Assisted in a skilled nursing facility during COVID response, supporting patient care for patients with COVID. Performed routine care tasks including taking vitals, maintaining safety, and helping with hygiene and daily living activities.

Completed a C.N.A certification program at Big Island Nursing School in 2004.

Earned a diploma from Honokaa High School in 2003.

Completed an Island CPR program and earned CPR certification.

Completed an NHERC medical assistant program and earned medical assistant certification.