Alexia Griffin

I’m a Prior Authorization Specialist and Certified Medical Assistant with 10+ years of healthcare administrative and clinical experience across hospital, ambulatory, and telehealth settings. I specialize in prior authorizations, insurance verification, referral coordination, and EMR-based documentation to keep patient care moving without delays.

I’ve consistently managed high-volume workflows while ensuring HIPAA compliance and accurate, efficient charting. In my roles at Everside Health, Spartanburg Regional, and St. Francis Hospital, I coordinated referrals, managed provider schedules, obtained prior authorizations, and supported outpatient procedures—handling the details that protect both patient outcomes and operational efficiency.

I’m also strong at front-office and patient-facing communication—working with patients, providers, and outside offices to confirm information, resolve questions, and coordinate follow-up care. I bring hands-on expertise with EPIC and eClinicalWorks EMR/EHR systems, scheduling, medical documentation, ICD-10/CPT coding, and customer service fundamentals to deliver reliable, professional support in fast-paced environments.