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Juan CardonaJC
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Juan Cardona

@juancardona

I build analytics systems that turn subscriber, revenue, and operational data into measurable business outcomes.

United States
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At Cox Communications, I own subscriber analytics spanning Alteryx and Oracle ETL pipelines, Tableau and Power BI reporting, and executive-facing decision support. My program refreshes 4 million rows daily for 135 stakeholders across the organization.

I built Cox's flagship Tableau BI system with more than 630 calculated fields and 30 dashboards, quantifying a 13-point data-penetration lift across 5,300 properties and 1.2 million homes. The initiative was estimated to generate more than $140 million in annual incremental revenue.

I've also deployed self-service analytics applications to SharePoint, automated vendor revenue-share and commission workflows processing more than $1 million per month, and reduced quarterly manual processing from 16 hours to two. Using Claude Code, I improved a production Oracle report from 10–15 minutes to four minutes.

Across Cox and SpendHQ, I've built SQL-driven dashboards, automated invoicing and audit workflows, recovered more than $700,000 in underpayments, and delivered reliable client data refreshes. I translate complex data into decisions for audiences ranging from analysts to VPs.

Experience

Work history, roles, and key accomplishments

Cox Communications logoCC

Data Analyst II

Cox Communications

Apr 2020 - Mar 2022 (1 year 11 months)

Automated invoicing and audit workflows across vendor channels, saving 10+ hours per week and recovering $700K+ in underpayments. Built KPI dashboards adopted by call-center and sales leadership.

Cox Communications logoCC

Data Analyst I

Cox Communications

Dec 2018 - Apr 2020 (1 year 4 months)

Automated 565 invoices and built a cross-system order-audit report, cutting manual effort by 18+ hours per week. Earned Alteryx Designer Certification and a Sales Operations Excellence Award.

SP

Data Analyst

SpendHQ

Jun 2015 - Dec 2018 (3 years 6 months)

Directed data refreshes for a 5-client portfolio within a 10-day SLA and built SQL-driven dashboards to surface client spend insights. Built Alteryx workflows to consolidate and backfill client data across disparate systems.

Education

Degrees, certifications, and relevant coursework

Full Sail University logoFU

Full Sail University

Master of Science, Business Intelligence

Completed a Master of Science in Business Intelligence at Full Sail University in 2016.

University of Puerto Rico at Humacao logoUH

University of Puerto Rico at Humacao

Bachelor of Arts, International Business

Completed a Bachelor of Arts in International Business at the University of Puerto Rico at Humacao in 2014.

Tech stack

Software and tools used professionally

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