Open to opportunities

juana User

@juanauser

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Learning Experience Designer specializing in impactful digital learning solutions.

Spain

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What I'm looking for

I am seeking a role that fosters creativity and collaboration, where I can leverage my skills in instructional design to create impactful learning experiences.

I am a Learning Business Partner with a strong background in designing and deploying comprehensive learning solutions tailored for digital-first, multicultural environments. My expertise lies in translating business priorities into effective Learning Offer Development and Learning Plan Management, utilizing ADDIE and agile methodologies to ensure projects are delivered on time and within budget.

Throughout my career, I have successfully co-designed award-winning programs, such as the GrowIN Together leadership initiative, which features a gamified learning journey and immersive simulations. My experience at Intelcia has allowed me to develop innovative tools like the interactive onboarding platform 'Mi Intelcia Digital' and a DISC-style assessment embedded in a narrative game, enhancing soft-skills analysis and career path exploration.

With a proven track record in stakeholder alignment and KPI-driven performance monitoring, I excel in remote collaboration across global teams. My passion for gamified simulations and behavioral diagnostics has enabled me to create engaging, data-informed learning experiences that drive measurable impact and foster personal and professional growth.

Experience

Work history, roles, and key accomplishments

Current

Talent Development Specialist

Current

Intelcia

Jan 2025 - Present (6 months)

Co-designed GrowIN Together, an award-winning leadership program featuring a long-term gamified learning journey and immersive in-person simulations. Developed and prototyped a DISC-style assessment embedded in a narrative game to analyze soft-skills and guide career path exploration.

DiSC Assessment Soft Skills

Learning & Development Specialist

Intelcia

Jun 2021 - Dec 2024 (3 years 6 months)

Designed an interactive Genially call-diagnosis tool, mapping 100+ customer scenarios and reducing average handle time by 15%. Built a real-time call simulation with instant feedback, increasing agent confidence and performance by 25%.

Genially Call Simulation Performance Programming

Educator

Public Education System

Sep 2014 - Present (10 years 10 months)

Crafted personalized learning experiences for secondary and music students, including those with ADHD and emotional regulation challenges, achieving near 0% absenteeism. Developed custom board games and visual aids to simplify complex concepts, boosting retention by 30%.

Curriculum Development Gamification Retention

Education

Degrees, certifications, and relevant coursework

Coursera

Professional Certificate, Project Management

Pursuing a professional certificate in Project Management, covering essential methodologies and tools for effective project execution. This program enhances skills in planning, executing, and closing projects successfully.

Coursera

Specialization, Instructional Design

Engaging in an upcoming specialization in Instructional Design, focusing on advanced principles and practices for creating effective learning experiences. This program will deepen expertise in curriculum development and learning solution design.

Udemy

Course Completion, C# Programming for Unity

Completed a course on C# Programming for Unity, gaining proficiency in game development fundamentals. Acquired skills in scripting and interactive application creation within the Unity engine.

Neoland

Bootcamp, UX/UI

Participated in a UX/UI Bootcamp at Neoland, developing practical skills in user experience and user interface design. Gained hands-on experience in design principles, wireframing, and prototyping.